Keeper Volunteers

Those who can, do. Those who can do more, volunteer.

Currently not recruiting.

Thanks for your interest in volunteering with ZSL! Here’s a bit more about it:

The role of volunteers

Volunteers play a very important role in the life of the ZSL. They contribute to the success of ZSL by assisting staff, helping our visitors enjoy their day and providing excellent customer service at our zoos – ZSL London Zoo and ZSL Whipsnade Zoo.

Role description

Keeper volunteers help support the animal teams in the daily routines of the individual section. Your daily tasks are based around cleaning exhibit areas, animal areas, windows etc. You may also help with preparing the animal’s daily feed. Although you will not necessarily have direct contact with the animals they will be all around you and you will be working very closely with the people who look after them.

You will receive a full induction into the role, provided by the keepers on your section. You will also receive on-going training to ensure you are confident in your role.

Please note this role is not for the faint-hearted! There will be very early starts, and lots of physical activity, often in inclement weather conditions! But the payoff will be a unique and rewarding experience, giving you an in depth look at what goes on behind the scenes here at ZSL London Zoo.

About us

ZSL London Zoo and ZSL Whipsnade Zoo are part of the Zoological Society of London, an international scientific, conservation and education charity whose mission is the conservation of animals and their habitats. We also employ over 70 scientists to carry out research in conservation science and manage conservation programmes in more than 80 countries around the world, including the UK.

ZSL doesn’t receive any government funding to run the two zoos so our income is generated entirely through donations and zoo visitors.

More than 1.5 million people visit the zoos each year and it is our aim to give them a unique and memorable experience, and hopefully inspire an interest in animals and nature.


We ask for a regular and reliable commitment of one full day per week (Monday to Friday) OR one full day per fortnight if volunteering on a Saturday or Sunday. To be able to provide our animals with the routine they need and to support our keepers in the most efficient way. Please only apply if you can realistically and regularly make this commitment.

Who are we looking for?

  • Friendly, outgoing people who are articulate, confident, and at ease with speaking to visitors.
  • Reliability, commitment and regular attendance
  • An interest in animals and conservation
  • Good levels of physical fitness- you will be on your feet the majority of the day and some tasks will require stamina
  • Good levels of English to enable clear communication and understanding
  • Good initiative and willingness to learn

What do volunteers get out of it?

  • Volunteering rarely leads to paid positions but you will gain an amazing insight into working in a zoo environment
  • A chance to be in a team of friendly, like-minded people
  • An opportunity to be involved in an international conservation charity
  • Training and an opportunity to learn new skills
  • A range of benefits including staff rates for lunch

How to apply for this volunteer opportunity

ZSL is currently not recruiting keeper volunteers- please keep checking back!

Volunteers must be over 18. There is no upper age limit as long as you continue to be fit and active, able and willing to learn and remember new information and adapt to change as the Zoo develops.

More volunteering

Find out more about volunteering for ZSL: