By registering for Run Wild at London Zoo (the “Event”), you agree to our terms and conditions below:
Registration and general terms and conditions:
- Registration to participate in Run Wild at London Zoo is through the third-party online registration and fundraising platform, Enthuse, and an Enthuse fundraising page will be created for you to allow you to fundraise for ZSL.
- Information provided to Enthuse to register for Run Wild at London Zoo will be shared with ZSL and used by ZSL in accordance with ZSL’s privacy policy.
- ZSL will use the data provided in your registration for the purpose of contacting you to give information related to this Event.
- By setting up an Enthuse Fundraising page, you will receive emails containing updates and fundraising tips from Enthuse on behalf of ZSL about Run Wild at London Zoo as well as communications directly from ZSL relating to the challenge.
- Registration fees are non-refundable and non-transferable under any circumstances. If the Event is postponed or cancelled for reasons beyond our control, such as adverse weather or safety concerns, we will explore all reasonable options to reschedule. However, this cannot be guaranteed. The cost of your registration fee supports ZSL’s Conservation Zoos and work to protect wildlife around the world.
- If your postal address, email address or telephone number details change, then you MUST inform us as soon as possible using our contact form. If this is not done, we cannot guarantee that you will receive all run communications. ZSL will not be liable for any loss suffered due to incorrect information being provided by the participant.
- Upon registering, you will be asked to provide an emergency contact name and number of someone who will be available on the day of the Event. This should NOT be someone participating in the run.
- ZSL will use your personal details to communicate with you in the ways you have agreed to, and as explained in our Privacy Policy.
- We may use the information you share with us and background information about you that we obtain from publicly available sources to carry out analysis (sometimes using suppliers) to tailor our communications to be more appropriate and relevant to your interests. You can withdraw your consent at any time. To change your preferences, or request to stop receiving communications please contact us using our contact form. For full details, including information about your privacy rights, see our Privacy Policy.
Please note that the preferred method of contact is our enquiry form.
Event terms and conditions:
- For the 1 mile route, children must be aged 4-15, accompanying adults are also able to take part in the 1 mile route with their children. All participants including accompanying adults are required to fill out the Run Wild at London Zoo registration form and pay the registration fee. For the 5K route, participants must be 11 or older to take part. All participants under the age of 18 at the time of the run will need parental consent to take part.
- Participant runner numbers are specific personal identifiers and may not be exchanged with or transferred to any other person.
- Every participant shall be provided with a runner number which must be worn on the front of their shirts and always be visible during the Event. Participants must have the medical information and emergency contact completed on the back of their runner number before beginning the run. This is for your safety and to support our medical provider with any known medical conditions.
- By taking part, all participants confirm that they are happy for any footage or photographs to be taken and used to publicise the Event and ZSL. Should exemption be required, it is the responsibility of the participant to inform a member of the ZSL Event team or our photographers on the day.
- In line with our sustainability commitments, we encourage participants to bring their own refillable water bottles with them, which can be filled at water refill stations in the zoo.
- Participants must follow instructions as given from Event organisers, marshals, volunteers, and medical personnel throughout the duration of the Event. Failure to do so may result in exclusion from the Event without refund.
- ZSL cannot accept liability for any property you may lose or damage during this Event. By accepting these terms and conditions, you agree that you are responsible for your own safety and actions (including the safety of your possessions) whilst undertaking this challenge.
- You participate in this Event at your own risk, and ZSL cannot be held liable or responsible for any personal injury, accident, illness (both COVID-19 and non-COVID-19 related), loss, damage or public liability caused or sustained before, during or after the Event, as a result of your participation, unless caused by the negligence of ZSL. All participants are responsible for monitoring their own physical condition during this Event. You are also responsible for any children you are entering for the 1 mile or 5K run.
- ZSL will not be liable for any individuals who have booked against advice of a medical professional. ZSL has the right to refuse entry or ask you to cease participation if in ZSL’s reasonable opinion you are unfit to participate or may cause injury to you or another participant during the course of the Event. Each participant, upon registering for the Event, agrees they are sufficiently fit, healthy and capable of completing this distance and are responsible for their own medical conditions. If you are in doubt about your health or have a medical condition that could be affected by this physical activity, we kindly ask you to obtain your doctor’s approval before participating in the Event. If any participant is unable to complete the run, they must promptly inform a marshal, medical personnel, or contact the ZSL Event team. ZSL recommends, where possible, that all participants run with an acquaintance or stay near other event participants.
- ZSL cannot be held liable for any changes made to the Event and reserves the right to cancel, postpone, or modify the Event due to circumstances beyond its reasonable control, including but not limited to severe weather, public health concerns, government restrictions, safety considerations, or other unforeseen events. ZSL will make reasonable efforts to communicate any changes to participants as soon as possible.
- The Event is planned to go ahead in most weather conditions. However, ZSL reserves the right to modify, postpone or cancel the Event if conditions pose a safety risk. If changes need to be made on the day of the Event, marshals will be notified as soon as possible. Depending on the situation, participants would then be directed onto an alternative route or advised to go back along the way they came.
- The event organisers aim to ensure the commencement of the event. However, participants are encouraged to check for updates on our website, social media or look out for an official ZSL email should a decision be made to postpone, modify or cancel the event.
- This is a running event, and therefore you are not permitted to use a bicycle, scooter, or any other form of transport.
- Participants acknowledge the sharing of their personal data to relevant third-party event suppliers, such as event medical support for insurance purposes. If you are registering a child under the age of 18, you also agree for us to store and share that data with third parties, where appropriate.
- No persons are authorised to be on the course unless they are registered participants or event officials.
- No dogs or other animals are permitted on site at London Zoo, with the exception of assistance animals under specific conditions. Assistance dogs cannot take part in the race. Please see more details about assistance dogs at London Zoo in our zoo terms and conditions.
- Participants must make their own way to/from the Event and are encouraged to use public transport as part of their travel route. Car parking spaces are limited and ZSL are not responsible for any cars left in the car parks.
- ZSL cannot supply clothing or equipment for participants during this event. Runners are asked to come equipped with whatever necessary clothing, medication and nourishment is required to enable enjoyable and safe participation in this event. All participants must wear suitable footwear.
- ZSL strongly advises all participants to take out their own insurance to cover themselves for all aspects of the event.
- Alcohol and drugs are NOT permitted at the event.
ZSL reserves the right to update its terms and conditions in relation to the Event at any time prior to the Event. Any updated terms and conditions will be communicated to participants in advance of the Event or on the day of the Event.
Fundraising terms and conditions:
- All funds raised must be made payable to ZSL via your Run Wild at London Zoo Enthuse fundraising page.
- All sponsorship money must be with ZSL by 31st October 2026.
- There are two fundraising incentives available for fundraisers: Individuals who raise £80 or more by the Event date will be able to claim a tiger soft toy. This can be collected on the Event day at London Zoo before 11am. You will need to show proof of your fundraising total (e.g. showing your Run Wild at London Zoo fundraising page total to ZSL staff). Exact details of how to collect the soft toy will be shared with participants by email ahead of the event. Teams taking part need to raise the equivalent of £80 per participant to receive each participant’s soft toy. If a team raises £80, only one soft toy will be available for the team.
Individuals who raise £200 or more will also be eligible to enter a prize draw to win a year’s ZSL family membership (for up to two adults and up to four children). Teams taking part must nominate one team member to enter the prize draw per £200 raised. More details will be shared with participants via email.
As a ZSL supporter, you must ensure you are fundraising legally and safely. You can find guidance on this below in ZSL’s general fundraising terms & conditions.
ZSL’s General Fundraising Terms & Conditions
In aid of ZSL
Thank you for raising funds for ZSL. Recently published guidelines mean that we need to ensure that our supporters understand that they are raising funds in aid of ZSL, but don’t represent ZSL. Please do not talk about ZSL policies or stance on specific issues (for example in press releases, in publicity or other materials for your event). Any enquiries should be referred to ZSL’s team at fundraising@zsl.org.
ZSL Logo
Please contact fundraising@zsl.org if you wish to use the ZSL logo. Our team can send you the correct logo. Please do not use the ZSL logo on any materials you create yourself without approval from ZSL.
Insurance
Please remember that you are responsible for the activity and for making sure that it is run safely and legally. ZSL cannot accept any liability or responsibility for anything that might happen to people or property as a result of your fundraising activity. If you are planning an event that involves the general public in any way you’ll need to budget for public liability insurance, which can be obtained from any insurer. If you are holding the event in a place which has liability insurance (such as a school or community centre etc), you should check with them what cover, if any, is available under their insurance and whether or not you need to arrange extra cover.
Collecting Money
If you want to collect donations at your event, please be aware that public collections do need specific permission and licences, depending on the venue. We don’t advise that you ever collect money door to-door or as part of a street collection, as it’s illegal to do so without a licence. For your own protection, if at all possible, make sure that you count collected monies with another person present and have them verify the total amount raised. Ask people who want to make a donation by cheque to make it payable to the ‘Zoological Society of London’ rather than to you personally. Make sure any coins and notes donated are kept in a secure place and is banked as soon as possible, then write a cheque to the Zoological Society of London for this amount to avoid sending cash in the post. Any expenses to be received from your event should only be deducted with the prior agreement of ZSL. Ensure all funds that you have raised are returned to ZSL within 30 days of your event.
Private lottery
If you hold a raffle at your workplace or club, there’s no need to obtain a licence. This is the type of lottery we recommend, since it is easy to run and isn’t legally complex. Just make sure that the raffle is only offered on the premises. You must make it clear who is running the raffle.
Public lotteries
If you hold a larger raffle that is open to members of the public, it must be registered with the local council. Due to the legal issues and extra complexity, we suggest that you avoid organising this type of raffle. Please note that ZSL cannot supply prizes for lotteries and raffles.
Small lotteries
If you hold a raffle as part of an event, but not the main focus of your event, you can also run it without a licence. With this type of lottery, there can’t be any cash prizes and both the ticket sales and the announcement of the results must take place during the event. No more than £250 can be spent on buying prizes, but no limits apply to the value of donated goods.
Gift Aid
By ticking the box headed Gift Aid, your sponsors are confirming that they are eligible to do so and meet the criteria set out there. They understand that they must pay an amount of Income Tax and/or Capital Gains Tax in the tax year at least equal to the amount of tax that all the charities they donate to, will reclaim on their gifts for that tax year. They understand that other taxes such as VAT and Council Tax do not qualify. They understand the charity will reclaim 25p of tax on every £1 that your sponsors have given
Food
If you want to offer or sell food to the public, you should check with the environmental health department of your local council to see which food safety laws apply.
Take care
ZSL cannot accept responsibility for accidents, so please follow these simple principles to make sure that everyone’s safe while they are raising money. Contact the British Red Cross or St John’s Ambulance if you feel that first aiders are necessary. Always ensure that children are safe and that you do not allow them to ask for or collect money without an adult. Nobody should carry out fundraising in an unsafe environment, so assess any risks involved and make sure that those risks are eliminated or minimised, both for yourself and your helpers and for participants. If you are going to carry money around, take care with your personal security. Always use a safe route, take someone else with you and carry a personal alarm. If you hire anybody to help organise your event, or use facilities provided by a third party, make sure that they have suitable experience and their own insurance. Finally, remember that your activity if carried out within the workplace must comply with the Health and Safety at Work Act 1974, as well as all relevant legislation since. See www.hse.gov.uk.