Find answers to frequently asked questions, below:
Unlimited entry only?
Discover the Silver membership for an admissions-only annual pass option.
Fill your world with wildlife and make your days at the Zoos go even further with Gold membership. Seize the best value membership package that comes with a whole host of extras!
Whilst we are managing visitor flow over the summer, members will need to pre-book a free slot to visit our Zoos during peak-times if visiting before 3PM, which are weekends, school holidays and bank holidays. Please allow one day for new memberships to be registered to book a free ticket. Member tickets are released in batches and may get booked up for popular dates. Please check the up-to-date ticket availability to ensure your preferred date is available.
Make the most of a whole year of great days out at both ZSL London and Whipsnade Zoos!
Remember to pre-book a free ticket before each peak day visit!
Snap up exclusive Gold membership discounts in our shops and restaurants, on car entry and parking, and much more!
- 10% off in our online shop, Zoo shops and restaurants
- 10% off on all our animal experiences at ZSL London Zoo and ZSL Whipsnade Zoo
- 50% off car entry at ZSL Whipsnade Zoo – head this way for an annual car pass
- Free off-peak parking at ZSL London Zoo*
- 50p discount on the Great Whipsnade Railway
- Discount on the merry-go-round at ZSL London Zoo
Enjoy Gold member exclusive Hullabazoo Indoor Play sessions at ZSL Whipsnade Zoo for the first session of the day – everyday!
- Daily Gold member Hullabazoo Indoor Play sessions between 10.30am – 11.15am.** Little ones can let off steam in the soft play, while you can enjoy a treat from our café.
Stay ahead of the pack with priority booking and exclusive discounted events for Gold members.
- Priority booking and discounts on selected events
- Exclusive Gold member only preview events for new exhibits and shows
Get your paws on the latest wildlife news before anyone else.
- Exclusive member updates – in print and digital
- Reference use of the ZSL Library - currently closed
Jump the queue for more time in the Zoo!
- Fast Track entry to ZSL London Zoo*** - not available while we operate with timed slots
By becoming a member, you are helping us to create a world where wildlife thrives.
Already a Silver member? Get in touch with our friendly team to upgrade to Gold membership on 0344 225 1826 today.
See full Terms and Conditions. Please note, Single Child members, and those under the age of three, share the same benefits as the adult member they are visiting the Zoo with that day, and don’t have any benefits attached to their membership.
* Free car parking is subject to availability and only available in conjunction with Zoo visits and is not available on weekends, bank holidays and school holidays. Car parking at these times will be charged at the applicable rate.
** Availability of Hullabazoo Indoor Play sessions are subject to conditions and availability. Capacity is limited to up to 60 children per slot, so come early!
*** Fast Track entry is usually available between 10.00am and 2.00pm on weekends from the Easter school holidays up to the end of the summer school holidays via the Fast-Track Entrance.
