Instruction to your Bank or Building Society to pay by Direct Debit

Service User Number: 906369

Merchant name: ZSL, Merchant Address: Zoological Society of London, Outer Circle, London

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Please pay ZSL Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with ZSL and, if so, details will be passed electronically to my Bank/Building Society.

Date of first Direct Debit for memberships (yearly): on or after the 30th day of the month

Date of first Direct Debit for donations (monthly): on or after the 30th day of the month

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit the Zoological Society of London will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request the Zoological Society of London to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by the Zoological Society of London or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when the Zoological Society of London asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

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