Meet ZSL's Directors

At ZSL, we're working towards a world where wildlife thrives. Shaping the future of global wildlife conservation and science, our expert teams are led by a team of dedicated directors, passionate about ensuring nature is at the heart of global decision making.


Matthew Gould, ZSL Director General

Matthew Gould in Gorilla Kingdom

"ZSL is an extraordinary and wonderful organisation, with brilliant and expert staff, committed volunteers, and fabulous supporters.  My predecessor, Dominic Jermey, and the senior team have done an outstanding job getting the organisation through the pandemic, and into strong shape for the future. My mission will be to give it a laser-like focus on saving species – through its zoos, its advocacy, its science and its conservation projects around the world."


Jo Keaney, Chief Financial Officer

Jo keaney


James Wren, Executive Director of Fundraising, Marketing and Engagement

James Wren

James works with his team to build relationships with people by inspiring, influencing and engaging them to protect wildlife and to support ZSL. 

“Seeing ever-increasing positive results of ZSL’s actions – from achieving another year of zero poaching of wildlife in areas we work; seeing the reintroduction of species once lost from the wild; to young people from disadvantaged backgrounds being inspired at our zoos – it is all of this that makes me incredibly proud, particularly as it only happens because of the dedication and passion of our supporters, staff and volunteers.”


Kathryn England, Chief Operating Officer, ZSL London Zoo

kathryn England

Kathryn manages ZSL London Zoo,  the world’s oldest zoo, an institution known and loved by millions of people, across many generations, around the world.

“The Zoo is full of not only some of the most amazing animals on this planet but also some incredible people who work tirelessly for wildlife with professionalism, passion and true skill and this makes our place of work very special and my job one with which I am immensely proud.”

Owen Craft, Chief Operating Officer, ZSL Whipsnade Zoo

owen craft

Owen is responsible for strategic vision of ZSL Whipsnade Zoo, the UK’s largest Zoo.

“l’m working to create the longer term strategic vision, to ensure we are putting animal care, science and conservation at the heart of our future planning, whilst ensuring we are an attractive visitor proposition operating as sustainably as we can.”

Helen Downton, People Director

Helen Downton

Helen is ZSL's People Director which means that she is the lead and Executive member for our People across ZSL - this includes volunteers and staff. 

" I'm passionate about supporting people to thrive in the workplace and love working with an organisation that is truly dedicated to its’ purpose to drive and support a world where wildlife thrives, ensuring that we have a world where we all thrive."


Dr. Andrew Terry, Director of Conservation and Policy

Andrew Terry


Guy Cowlishaw, Acting Director Of Science

man standing in front of greenery

Guy oversees the delivery of science across the organisation. He is responsible for the management of the Institute of Zoology, the UK’s leading research institute in conservation science; and Science Resources, which delivers our public events and oversees our library.


About ZSL

Read our ZSL200 strategy and learn how we're working towards a world where wildlife thrives...