Book your Meet Santa ticket or check out our special upgrade options and new quiet sessions below.
Please note: For the Meet Santa experience you only need to book a date/time slot for each participating child; accompanying adults do not need to book a Meet Santa ticket for themselves.
All visitors will need a valid Zoo entry ticket or ZSL membership to enter the Zoo, in addition to any Meet Santa tickets. We’ll include a booking link in your Meet Santa confirmation email.
All Meet Santa dates have now sold out. Apologies for any inconvenience.
Upgrade your day
Why not make it an extra special Christmas this year with one of our two upgrade options?
VIP Breakfast Meet Santa
This ever-popular experience returns for another year with our elves sneaking you into the Zoo at 8am for a VIP breakfast with Mrs Claus, a Zoo tour, crafts and of course Meet Santa.
All our VIP Breakfast session tickets have now sold out. Apologies for any inconvenience.
Animal gift-giving sessions – NEW for 2021
Join Father Christmas’ Elves and help make the perfect treat for our animals on our brand new animal gift giving session.
Your experience will begin with a visit to Santa’s Grotto where you will help create the perfect Christmas treat for one of our animals. During this time Santa will welcome you into his house providing the perfect opportunity for you to make sure he knows what you would like for Christmas.
You'll then get whisked off on a guided tour with one of Santa’s Elves, where the final stop will be you delivering your hand-crafted treat to one of our expectant animals! For all your hard work, you'll be rewarded with a golden ticket to exchange for your very own Christmas gift!
All our Animal gift-giving sessions have now sold out. Apologies for any inconvenience.
Quiet Meet Santa sessions – NEW for 2021
This year, due to visitor demand, we’ve introduced designated ‘quiet sessions’. These include the same experience of meeting Santa and receiving a gift, but with limited lights, ambient sounds and other sensory stimulation, designed especially for children with neurodiverse conditions including autism and other sensory processing difficulties.
All our quiet session tickets have now sold out. Apologies for any inconvenience.
Members, Fellows and Patrons will be granted Zoo entry on arrival simply by showing their membership card. Child members wanting to see Santa will need a Meet Santa ticket. Membership alone only provides access to the Zoo.
All other visitors, including Under 3s and any non-members accompanying members, will need a valid Zoo ticket in addition to any Meet Santa ticket in order to enter the Zoo.
The Meet Santa ticket alone does not include Zoo admission.
For Meet Santa a maximum of 3 children can be added per booking onto a single time slot. If you require more than 3 Meet Santa tickets, you will need to book more than one slot to allow everyone to have enough time with Santa. You can either make separate bookings online or call Supporter Contact on 0344 225 1826. If two slots are booked within the same session time, you can all still enter the grotto together.