Education Terms and Conditions

What these terms cover

These are the terms and conditions on which we, the Zoological Society of London, supply education visits, sessions, and other content to you, whether these are goods, services or digital content. There are additional terms which apply depending on what kind of educational product you are purchasing.

 

Why you should read them

Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

 

Information about us

We are the Zoological Society of London (ZSL), a registered charity in England and Wales. Our charity registration number is 208728 and our registered office is at Regent’s Park, London, NW1 4RY.

 

How to contact us

You can contact us by telephoning our Supporter Contact Team on 0344 225 1826 or by writing to us at Learning@zsl.org.

 

 

 

1.0 Educational Visits to both ZSL London and Whipsnade Zoos

2.0 Digital Outreach Sessions (ZSL in your Classroom)

3.0 Living Nativity

4.0 Practical learning programmes

4.1 Zoo Academy

4.2 Junior Zoo Academy

4.3 Careers Day

4.4 ZSL Animal Careers Conference

 

 

1.0 Educational Visits to both ZSL London and Whipsnade Zoos

 

 

COVID-19

If at the time of the visit, local or national guidance on Covid19 changes to recommend against school visits (either a class visiting the zoo or outreach staff entering the school) ZSL will work with the school to find alternative visit dates in the first instance or will offer a refund if rebooking is not possible.

 

WHO QUALIFIES FOR EDUCATION RATES?

To qualify for education rates, a group must:

  • Be visiting on a weekday in term-time (unless a non-UK based school)
  • Be part of a school/college/university/home educator
  • Be in full time education
  • Be visiting the zoo for an educational trip to enhance learning

Schools organising a trip outside of school hours (e.g. at a weekend for a family day out) do not qualify for education rates but may be eligible for another group discount. Please see www.zsl.org/groups for more information.

Other groups that do not qualify for education rates may be eligible to a group discount (such as Brownies, Scouts, English Language Schools and Summer Schools). Please see www.zsl.org/groups for more information.

Prices are for both ZSL London Zoo & ZSL Whipsnade Zoo unless otherwise stated. 

Bookings must be made in advance to be eligible for the discounted rates.

It is your responsibility to check prior to purchase that the information you have supplied to us in respect of your requirements is accurate. We are only responsible for issuing tickets in accordance with the information you provide.

 

On arrival at the Zoo the following may be required in order to validate any ticket purchased through for an educational or vocational programme:

  • Appropriate proof of entitlement to any discounted ticket rate claimed for each person to be admitted under the ticket
  • A legible print-out of your e-ticket/confirmation of booking, failure to bring a print out with you may delay the admission process. 
  • ZSL reserves the right to charge the normal Zoo entry rates to any person not able to validate their ticket in the above manner. 

 

COSTS

School rates of entry vary depending on the time of year you wish to attend. For up to date entry costs, please visit the following web pages:

Education sessions are charged at the following rates in addition to zoo entry:

  • For ZSL London Zoo:
    • £45.00 per session (35 students max) per session in addition to entry
    • For groups booking a Phobias session an additional £125 is charged for the cost of the outside instructor that conducts the session.
  • For ZSL Whipsnade Zoo:
    • Free during the autumn term and first half of the spring term, please see our website for exact dates: https://www.zsl.org/zsl-whipsnade-zoo/schools/entry-costs-for-school-visits
    • £45.00 per session (35 students max) for the rest of the year, unless otherwise stated.
    • Global expedition is charged at £3.00 per pupil and Field study skills is £4.50 per pupil when sessions are charged.

 

PAYMENT

We must receive payment in advance of your visit. Payment can be made in the following ways:

Up to 2 weeks in advance of a planned trip: A group can pay by BACS, debit, or credit card

Up to three working days in advance of a planned trip: A group can pay over the phone by debit or credit card

If payment is not received in advance, an invoice will be generated and sent to the school. Please note there is an additional £25 administration fee for this.

Education prices cannot be used in conjunction with any other offer, promotion, discounts or third party payment methods.

Education groups must arrive and enter the zoo together on the day of the visit and pay as one group. Individual payments cannot be accepted.

Education tickets are non -refundable (unless in light of the COVID-19 pandemic, please see details at the top of this page). However, if a cancellation is received in writing 14-28 days prior to your visit then we will endeavour to re-schedule your booking if there is availability to do so in the same academic year.

 

ALTERATIONS TO BOOKINGS

You can change the date your visit with no charge provided that you do this at least two weeks in advance. If you are booking education sessions as part of your visit, this is subject to availability.

. If your session was free of charge, you may be charged a £25 administration fee.

 

ADVERSE WEATHER POLICY

  • In this instance, “adverse weather” is defined as predicted weather that results in a Yellow Weather Warning or above by the MET Office: https://www.metoffice.gov.uk/
  • Notwithstanding the terms set out in the “Alterations” section above, if Adverse Weather is predicted, you are able to alter the date of your planned visit up to one day before, free of charge, subject to availability.
  • Please note that changes to any booked educational activities or lunchrooms are subject to availability and cannot be guaranteed if a group change the date of their visit due to adverse weather

Unfortunately, we are unable to provide a refund for pre-booked packed lunches in the event of alterations to bookings due to adverse weather.


 

 

 

ADULT ENTRY COSTS

Free Adult Entry for Supervision

We provide a limited number of free adult tickets to ensure adequate supervision of your students.

If you are a primary school you will receive one free adult ticket for every five paying pupils.

If you are a secondary school, college or higher education facility you will receive one free adult ticket for every ten paying students. 

Free Carer Entry

Carers for students with additional needs are admitted free of charge in addition to your free adult allowance.

Membership cards or complementary tickets

Membership cards or complementary tickets can be used to gain free entry to the zoo. These do not count towards the free adult ratio for supervision purposes.

Additional Adult Costs

Any accompanying adults above the free ratio will be charged the additional adult rate

 

SUPERVISION REQUIREMENTS

You are responsible for supervising your groups at all times during your visit. If anyone in the group is found to be behaving in a way that is disruptive to other visitors or our animals, aggressive or compromises the health and well-being of our animals the whole group may be asked to leave the zoo and school management may be contacted. In these cases, the free/reduced rates for adults may be retracted and all adults will be charged full admission prices.

 FREE PLANNING VISIT FOR TEACHERS

For every class booked in to visit the Zoo, we allow one teacher a free planning visit. Teachers must have a confirmed school trip booking to come for a free planning visit. To come for a free planning visit, simply bring your confirmation of booking to the main admissions window on any day before your planned zoo trip.

 

 

LATE RUNNING SCHOOLS

If you are running late, and expect to miss the start of your booked education session,  you must call Supporter Contact Team on 0344 225 1826 as soon as possible with details of your expected arrival time at the zoo. We will try to reschedule your education session if needed, but this will depend on the schedule that day.

 

 

 

LUNCHROOM FACILITIES

ZSL Whipsnade Zoo

  • A bookable lunchroom is available, subject to availability
  • We cannot guarantee seats for all adults in attendance. Lunch time slots are available for a period of 30 minutes only. Late arrival will result in a reduction of the time available for lunch, or missing the allocated lunch slot altogether

 

ZSL London Zoo

  • There is currently no bookable lunchroom at ZSL London Zoo. Please discuss your requirements with the Community & Learning Team who can advise of sheltered spaced to eat together

Allergies

Please note that our lunchrooms are used by many groups throughout the day and you may be sharing the space with other schools. We cannot control exposure that an individual with allergies will have.

 

BOOKED PACKED LUNCHES (AVAILABLE AT LONDON ZOO ONLY)

  • Booked packed lunches are available for groups who qualify for education rates, on weekdays during UK school term time only at ZSL London Zoo. This service is not available at ZSL Whipsnade Zoo
  • Bookings must be made and paid for by credit or debit card only at the time of booking through the Supporter Contact Team by calling  0344 225 1826
  • Bookings must be made at least three business days in advance to allow time for product to be ordered and prepared
  • No refunds will be given if a group cancels or alters their booking. This includes groups who bring fewer students on the day of their visit
  • These products are made in a kitchen that handles nuts, gluten and other allergens.
  • If a school has an education lunch room booking, booked packed lunches will be delivered to the lunchroom at the time of your booked space. If a school does not have an education lunchroom booking, you will need to pick up your pre-booked, paid lunches from the Beach Hut located by the Penguin Beach exhibit.

 

GETTING TO THE ZOO

  • At ZSL London Zoo:
    • There are currently no coach parking facilities available at ZSL London Zoo due to essential Thames Water and HS2 works taking place
    • Coaches will be able to drop off visitors, but will need to then park off site
    • The latest coach parking information is available from Transport for London at https://tfl.gov.uk/info-for/coach-drivers/.
    • ZSL London Zoo is easily accessible by public transport via Camden Town, Regent’s Park or Baker Street underground or C2 (from Victoria via Oxford Circus and Great Portland Street) and 274 (via Marble Arch/Baker Street) buses. Find out the closest tube station and bus stops here or plan your journey at https://tfl.gov.uk/plan-a-journey/.
  • At ZSL Whipsnade Zoo:
    • Parking in the external car park at ZSL Whipsnade Zoo is free of charge for minibuses and coaches of schools visiting the zoo.
    • Minibuses are permitted into ZSL Whipsnade Zoo with a charge (maximum 16 seats).

 

Great Whipsnade Railway (Whipsnade only)

Groups of 40 or more people can  book a train ride via Supporter Contact Team or on the day at the Main Gate at the following times: 12:00, 13:30, 14:30

Groups of less than 40 can book to join a public train on the day at the following times: 12:30, 13:00, 14:00 (places on 12.00, 13.30 and 14.30 subject to availability)

Tickets are free for school students and £4.50 for adults

Students must be supervised while on the train with the following ratios:

  • 1 adult for every 6 primary school students
  • 1 adult for every 10 secondary school students

Supervising adults must pay for a train ticket

 

 

RISK ASSESSMENT

  • It is the teacher’s responsibility to prepare a suitable risk assessment in advance of any trip. It is important to undertake a risk assessment for young children and their accompanying adults.
  • Guidance on completing a risk assessment can be found at http://www.zsl.org/education/risk-assessment 

STUDENTS WITH SPECIAL EDUCATIONAL NEEDS AND DISABILITIES (SEND)

  • Schools are advised to inform the Supporter Contact Team in advance of your visit of students who have special needs and disabilities or need assistance in order for staff to make any necessary arrangements.

 

ACCESS TO THE ATTRACTION

ZSL reserves the right, in its absolute discretion, to refuse entry into or remove from one of our Zoos, any person. This includes but is not limited to a person who has behaved in a manner which, in the opinion of ZSL;

  • has, or is likely to, adversely affect the animals at the Zoo or the safety or enjoyment of other visitors; 
  • has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace or may disturb animals; 
  • is or appears to be under the influence of drugs or alcohol.

To prevent offensive weapons or dangerous articles from being taken into one of our Zoos, visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched by ZSL staff.

It is prohibited to take into one of our Zoos:

  • skateboards, rollerblades, roller skates, bikes, scooters and other forms of personal transport; 
  • balls, frisbees, balloons or any other similar item; 
  • pets or animals of any nature; 
  • any weapons, fireworks, smoke bombs, glass bottles, blades, flammable liquids or other articles that may cause injury.

 

 

    2.0 ZSL in the Classroom (Digital Outreach)

    Booking

    • ‘ZSL in the Classroom’ sessions can be stand-alone (not linked to a zoo visit) or linked to a zoo visit as part of a booking.
    • ‘ZSL in the Classroom’ digital outreach sessions are available Mon-Fri during UK school term time and are subject to availability
    • Bookings must be made at least two weeks in advance.
    • Bookings can only be made when there is availability, with limited slots on each available day.  Once these time slots are full, there is no extra capacity on that date.
    • Each session is designed for a maximum of 35 children per session. This is to enable student engagement during the session. Should you wish to run a session for a larger group or if you have any additional needs or requirements, please contact  learning@zsl.org and we can discuss your needs further.
    • A test call must be booked at the time of booking your session (within the date and time slots available). This test call must be at least one week before your digital outreach session. The test call enables us to check connectivity, the platform that will be used for the session, and gives us an opportunity to talk through the session with the class teacher. If you have not set up a test call please immediately contact  Learning@zsl.org to arrange this.
    • A contact email address must be given at the time of booking to enable us to send you the meeting invite for the test call

     

    Payment

    • Prices are for both ZSL London Zoo & ZSL Whipsnade Zoo unless otherwise stated. 
    • Payment for a digital outreach session visit must be made at least two weeks in advance of the session and can be made by credit card, cheque or BACs via our Supporter Contact Team on 0344 225 1826. If payment has not been made by the time of the digital outreach session then ZSL reserves the right to cancel your session. If we proceed with the session you will be invoiced, and an additional administration fee of £25 may be charged.
    • If you amend or cancel your booking, ZSL reserves the right to charge an administration fee of £25.

     

    Set-up

    • To ensure that the digital outreach session is able to go ahead, it is your responsibility in advance of the session to ensure the following:
    • that the platform used for the session is installed and functioning on the class computer that you will use during the session
    • that you have all the recommended equipment required for the session (as detailed in the Equipment Checklist in your Teacher Setup Guide
    • The school is responsible for managing how students access the session and a member of school staff must be present for the entire session. If all students accessing are together in one class, this means that the teacher is responsible for joining the session, facilitates the session and remains in the room with the students. If the students are accessing the session remotely, the teacher must facilitate and control the meeting – setting up the session, managing behaviour of students remotely and overseeing admission to ensure that only intended students are present.
    • ZSL recommends Microsoft Teams as the preferred mode for delivering online activities which enables secure links without uninvited external parties being able to attend. If the school use a different platform for online engagement, this is to be set up by the school, and it would be assumed by ZSL that the school have designated this platform to be secure to meet their safeguarding policy
    • ZSL do not allow recording of sessions unless explicit prior consent is obtained. ZSL will not record any sessions unless explicit prior consent is obtained, and all relevant parties have signed consent forms. In the exceptional circumstance that ZSL do film a session all media and associated files will be stored as per GDPR regulations             

     

    Delays and cancellations

    By Us

    • In the unfortunate event that we are not able to deliver the session due to unforeseen circumstances at ZSL, we will contact you to re-book the session in a convenient and available slot.
    • If the second session results in the same issue, a refund for the session cost (only) will be offered.

    By you

    • If your group is not online at the time and date of your booking then the session may be shorter, resulting in some content not being able to be delivered.
    • If you are not online 15 minutes after the designated start time of your session then we will not run the session.

    Connectivity issues

    • If the connectivity fails before we have delivered at least half of the session and we are unable to reconnect the call, then we will contact you to reschedule delivery of the remainder of the session.
    • If more than half of the session has been delivered, the option to re-book to deliver the remainder of the session lies at the discretion of ZSL.

    Refunds

    No refunds will be given for schools who:

    • are not able to participate in the session because they are not online at the time of the booked slot
    • did not book a test call, or failed to participate in the booked test call

     

     

    3.0 Living Nativity

    These terms and conditions are in addition to the general terms and conditions of your ticket purchase.

    Tickets are for the date and time specified only. Tickets are non-refundable.

    Living Nativity tickets are limited and therefore must be booked in advance. If a school brings more children on the day than purchased/reserved, the additional children may not be able to attend the Living Nativity if it is fully booked.

     

    Delays and Cancellations

    • The start time of the Living Nativity and allocated lunch space are outlined in the Confirmation of Booking. Late arrival may result in missing some or all of the Living Nativity event.
    • Whilst we will do our best to reschedule in the case of late arrival, rescheduling is not guaranteed, and no refunds will be provided for missed booked events.

    Space limitations

    • Only 1 adult per 6 children is allowed into the indoor scenes of the Living Nativity, including carers, up to a maximum of 10 adults for a group of 60 children. Therefore free supervising adults may need to give up their place to any accompanying carers in the indoor scenes.
    • Additional adults with Self Guided tickets will not be allowed access to the Living Nativity, unless a member of ZSL staff deems there is capacity to do so on the day. Self Guided adult tickets are for zoo entry only.
    • No prams or buggies will be allowed into the indoor scenes of the Living Nativity under any circumstances.
    • More than one school can be booked into each timeslot, therefore schools should expect they may be sharing the Living Nativity experience with another school.

    Adverse Weather

    • If ZSL London Zoo is required to close, the Living Nativity will be cancelled for that day and schools will be rescheduled (subject to availability) or given a refund.
    • In the event of heavy snowfall or severe weather conditions, it is advisable to check the zoo opening before beginning your journey by calling Supporter Services at 0344 225 1826.
    • It is the teacher’s responsibility to ensure that everyone wears suitable clothing and footwear during their zoo visit.

    Lunch spaces

    • Lunch spaces have seats for children only.
    • Schools are automatically allocated a lunch time and location according to the Living Nativity timeslot which has been booked, as detailed on the Confirmation of Booking.
    • Lunch time slots are available for a period of 30 minutes from the start time confirmed on the e-ticket.
    • Late arrival will result in a reduction of the time available for lunch, or in missing the allocated lunch slot altogether.
    • Rescheduling is not guaranteed, and no refunds will be provided for missed booked events.
    • More than one school can be booked into each lunch slot, therefore schools should expect they may be sharing the space with another school.
    • It can take up to 15 minutes to walk to the lunch spaces, so sufficient time must be allowed to arrive at the stated start time.

    Risk Assessment

    • It is the teacher’s responsibility to prepare a suitable risk assessment in advance of any trip. It is important to undertake a risk assessment for young children and their accompanying adults.
    • Guidance on completing a risk assessment can be found at http://www.zsl.org/education/risk-assessment 

    Students with special educational needs and disabilities (SEND)

    • Schools are advised to inform the Supporter Services team in advance of your visit of students who have special needs and disabilities or need assistance in order for staff to make any necessary arrangements.

     

    4.0 Practical learning programmes

    It is your responsibility to check prior to purchase that the information you have supplied to us in respect of your e-ticket requirements is accurate. We are only responsible for issuing e-tickets in accordance with the information you provide.

    On arrival at the Zoo the following will be required in order to validate an e-ticket purchased through this website:

    • Appropriate proof of entitlement to any discounted ticket rate claimed (such as NUS card, pension booklet, passport) for each person to be admitted under the ticket 
    • A legible print-out of your e-ticket to be scanned, failure to bring a print out with you may delay the admission process. 
    • ZSL reserves the right to charge the normal Zoo entry rates to any person not able to validate their e-ticket in the above manner. 
    • Any additional persons wishing to enter with an e-ticket holder will be required to pay the normal Zoo entry rates.

    Ticket purchase and validity

    • Once purchased neither the date nor Zoo for which an e-ticket has been purchased may be changed. 
    • Payments for e-tickets are non-refundable. 
    • E-tickets are only valid for the date stated upon them.
    • Parking charges are not included within the price of an e-ticket.

    Resale
    No e-ticket may be resold without the prior written consent of ZSL. If any person attempts to enter one of our Zoos with an e-ticket that has been resold without ZSL’s written consent, ZSL may refuse entry and no compensation is payable to that person by ZSL.

    Access to the Attraction
    ZSL reserves the right, in its absolute discretion, to refuse entry into or remove from one of our Zoos, any person. This includes but is not limited to a person who:-

    • has behaved in a manner which, in the opinion of ZSL 
    • has, or is likely to, adversely affect the animals at the Zoo or the safety or enjoyment of other visitors; 
    • has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace or may disturb animals; 
    • is or appears to be under the influence of drugs or alcohol.

    To prevent offensive weapons or dangerous articles from being taken into one of our Zoos, visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched by ZSL staff.

    Attraction Rules

    • Children under 16 will not be admitted without an adult unless a consent form has been signed specifying this
    • We do not allow re-entry to the zoo 

    It is prohibited to take into one of our Zoos:

    • skateboards, rollerblades, roller skates, bikes, scooters and other forms of personal transport; 
    • balls, frisbees, balloons or any other similar item; 
    • pets or animals of any nature; 
    • any weapons, fireworks, smoke bombs, glass bottles, blades, flammable liquids or other articles that may cause injury.

    There are no facilities for the storage of luggage at the Zoo. Buggies and pushchairs are left unattended at their owner’s risk and any containers left unattended may be removed for security reasons. ZSL accepts no responsibility for damage to or loss of personal property brought into Zoos.

     

    4.1 Zoo Academy

    The parent or guardian will sign a consent form to give permission for the following conditions and the student will agree to adhere to them.

    • The student has been granted permission to take part in the Zoo Academy at ZSL London Zoo / ZSL Whipsnade Zoo, on the dates above. I understand that the student will be unaccompanied at lunch time and at the end of each day before the zoo shuts (if they choose to explore alone). The student agrees to behave in an appropriate manner at all times, including when unaccompanied.
    • The student is allowed onto the premises and into non-public areas at their own risk.
    • The student is allowed into the selected animal enclosures being fully aware of, and accepting the hazards, risks and control measures that may be associated with doing so.
    • The student accepts that ZSL staff have full authority at all times.
    • The student agrees to take the utmost care at all times.  Any wild animal can be dangerous and they must do only what they are instructed to do by the ZSL staff supervising the activity.
    • The student will not attempt to cross any barriers, climb any buildings or enter any area unless it is with a member of ZSL staff.
    • The student will make no attempt to rouse, touch, feed or otherwise make contact with animals without ZSL’s staff permission and supervision.
    • The student will adhere to all safety rules and procedures at all times.  Each student will be given a briefing on Health and Safety issues on arrival and briefed on emergency procedures, with which they should make themselves familiar.
    • ZSL shall not be liable for any claim in respect of the injury or death of the student, save to the extent that death or injury is due to the negligence of ZSL or its servants.
    • ZSL shall not be liable for any claim in respect of loss or damage to any of the student’s property while on the site.
    • The student will notify ZSL of any medical conditions which might be aggravated by the activities, environment or animals, or which staff should be aware of in case of emergency.
    • Other students and the education team will take photographs during the course as evidence of the practical work experience. ZSL may distribute photographs or footage of the student to the other participants of the Zoo Academy course for their own use, and may take photographs/footage of the student for future promotional purposes.

    4.2 Junior Zoo Academy

    The parent or guardian will sign a consent form to give permission for the following conditions and the student will agree to adhere to them.

    • The child has been granted permission to take part in the Junior Zoo Academy at ZSL London Zoo / ZSL Whipsnade Zoo.
    • The child will be constantly supervised by a member of staff but the student agrees to behave in an appropriate manner at all times.
    • The child is allowed onto the premises and into non-public areas at their own risk.
    • The child is allowed into the selected animal enclosures being fully aware of, and accepting the hazards, risks and control measures that may be associated with doing so.
    • The child accepts that ZSL staff have full authority at all times.
    • The child agrees to take the utmost care at all times.  Any wild animal can be dangerous and they must do only what they are instructed to do by the ZSL staff supervising the activity.
    • The child will not attempt to cross any barriers, climb any buildings or enter any area unless it is with a member of ZSL staff.
    • The child will make no attempt to rouse, touch, feed or otherwise make contact with animals without ZSL’s staff permission and supervision.
    • The student will adhere to all safety rules and procedures at all times.  Each child will be given a briefing on Health and Safety issues on arrival and briefed on emergency procedures, with which they should make themselves familiar.
    • ZSL shall not be liable for any claim in respect of the injury or death of the child, save to the extent that death or injury is due to the negligence of ZSL or its servants.
    • ZSL shall not be liable for any claim in respect of loss or damage to any of the child’s property while on the site.
    • The parent/guardian will notify ZSL of any medical conditions which might be aggravated by the activities, environment or animals, or which staff should be aware of in case of emergency.
    • Other children and the education team will take photographs during the course. ZSL may distribute photographs or footage of the child to the other participants of the Junior Zoo Academy course for their own use, and may take photographs/footage of the child for future promotional purposes.

    4.3 ZSL careers days

    The parent or guardian will sign a consent form to give permission for the following conditions and the student will agree to adhere to them.

    • The student has been granted permission to take part in the Zoo Careers Day at ZSL London Zoo / ZSL Whipsnade Zoo, on the date above. I understand that the student may be unaccompanied at lunch time and at the end of each day before the zoo shuts (if they choose to explore alone). The student agrees to behave in an appropriate manner at all times, including when unaccompanied.
    • The student is allowed onto the premises, and into non-public areas at their own risk.
    • The student accepts that ZSL staff has full authority at all times.
    • The student will not attempt to cross any barriers, climb any buildings or enter any area unless it is with a member of ZSL staff.
    • The student will adhere to all safety rules and procedures at all times.  Each student will be given a briefing on Health and Safety issues on arrival and briefed on emergency procedures, with which they should make themselves familiar.
    • ZSL shall not be liable for any claim in respect of the injury or death of the student, save to the extent that death or injury is due to the negligence of ZSL or its servants.
    • ZSL shall not be liable for any claim in respect of loss or damage to any of the student’s property while on the site.
    • The student will notify ZSL of any medical conditions which might be aggravated by the activities, environment or animals, or which staff should be aware of in case of emergency.
    • Other students and the education team will take photographs during the course as evidence of the practical work experience. ZSL may distribute photographs or footage of the student to the other participants of the Zoo Veterinary Careers Day for their own use, and may take photographs/footage of the student for future promotional purposes.

    Whilst students will not be in direct contact with any animals, they may be entering non-public areas where animals might be. Therefore:

    • The student will make no attempt to rouse, touch, feed or otherwise make contact with animals without ZSL’s staff permission and supervision.
    • The student agrees to take the utmost care at all times.  Any wild animal can be dangerous and they must do only what they are instructed to do by the ZSL staff supervising the activity.

    4.4 ZSL Animal Careers Conference

    The parent, guardian or student themselves (if over 18) will sign a consent form to give permission for the following conditions and the student will agree to adhere to them.

    • The student has been granted permission to take part in the ZSL Animal Careers Conference at ZSL London Zoo, on the date above. I understand that the student may be unaccompanied at lunch time and at the end of the day before the zoo shuts (if they choose to explore alone). The student agrees to behave in an appropriate manner at all times, including when unaccompanied.
    • The student is allowed onto the premises, and into non-public areas at their own risk.
    • The student accepts that ZSL staff has full authority at all times.
    • The student will not attempt to cross any barriers, climb any buildings or enter any area unless it is with a member of ZSL staff.
    • The student will adhere to all safety rules and procedures at all times. Each student will be given a briefing on Health and Safety issues on arrival and briefed on emergency procedures, with which they should make themselves familiar.
    • ZSL shall not be liable for any claim in respect of the injury or death of the student, save to the extent that death or injury is due to the negligence of ZSL or its servants.
    • ZSL shall not be liable for any claim in respect of loss or damage to any of the student’s property while on the site.
    • The student will notify ZSL of any medical conditions which might be aggravated by the activities or environment, or which staff should be aware of in case of emergency.
    • Other students and the education team will take photographs during the course as evidence of the practical work experience. ZSL may distribute photographs or footage of the student to the other participants of the ZSL Animal Careers Conference for their own use, and may take photographs/footage of the student for future promotional purposes.

    Whilst students will not be in direct contact with any animals, they may enter the public areas of the zoo unaccompanied by ZSL staff. Therefore:

    • The student will make no attempt to rouse, touch, feed or otherwise make contact with animals without ZSL’s staff permission and supervision.
    • The student agrees to take the utmost care at all times. Any wild animal can be dangerous and they must do only what they are instructed to do by the ZSL staff.