How to upgrade your Zoo ticket to membership

Upgrade your Zoo tickets to membership within 14 days of your visit and you'll only pay the difference!

'upgrade your ticket' wording

PDF icon Membership Upgrade Form 2020 (4.81 MB)

Download the Membership Upgrade form, fill it out and send by post to:

Supporter Contact Department 
ZSL London Zoo 
Regent’s Park 

Or email it to us at: Any questions? Call the team at 0344 225 1826.

If you're sending your form by post, pop your Zoo ticket into the envelope too – if emailing, attach a photo of the ticket with your form. Please note that upgrading to membership is not applicable on special offers or tickets purchased from third-party providers.

See full Terms and Conditions.

Find answers to frequently asked questions, below:

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