Meet The Animals at ZSL London Zoo

Meet the Giraffes

Make your day out at the zoo even more memorable - meet one of our incredible animals with one of our expert keepers.

Book a Meet the Animals experience

Meet the meerkats, children in with the meerkats

Whether feeding our meerkats or meeting our colony of penguins, your experience is certain to be a fantastic one and will also be contributing to our vital conservation work around the world.

You could also treat a loved one to a Meet the Animals Gift pack. These gift packs include zoo entry and one Meet the Animals experience for 2 people.

The perfect gift for the animal lover in your life, a Meet the Animals Gift pack. These gift packs include zoo entry for 2 people and one Meet the Animals experience for 2 people. The recipient of the voucher can choose which zoo they wish to visit and which Meet the animals experience they want to take part in (experiences do differ between the two zoos).

Once your order has been placed the voucher will be sent out to the address specified within 5 working days.

There are two types of voucher:

Gift Pack 1 - £125 for 2 people.

Your gift pack includes the following:

  • Two entry tickets to either ZSL London Zoo or ZSL Whipsnade Zoo.
  • Two tickets for one Meet the animals experience: you can choose one of the following Meet the Giraffes, Meet the Penguins, Meet the Meerkats, Meet the Outback or Meet the Rainforest
  • Our gift vouchers are valid for one year from the date of purchase.
  • Age limits and restrictions do apply for our Meet the Animals experiences. Please see our terms and conditions for more details.

Book Now

Gift Pack 2 - £165 for 2 people.

Your gift pack includes the following:

  • Two entry tickets to ZSL Whipsnade Zoo.
  • Two tickets for one Meet the animals experience: you can choose one of the following Meet the Lions or Meet the Tigers.
  • Our gift vouchers are valid for one year from the date of purchase.
  • Age limits and restrictions do apply for our Meet the Animals experiences. Please see our terms and conditions for more details.

BOOK NOW

 

 

Meet the meerkats, children in with the meerkats
Get up close and personal to our family of meerkats with a special Meet the Animals experience.

From £54 per person

Enter the home of our meerkats and watch them as they scamper around and over you in search of tasty treats. An expert Keeper will be on hand to answer any questions you have about these amazing animals, find out where they are from, why they have black rings around their eyes and how their hierarchy works.

This is a once in a lifetime experience and one you won't ever forget.

Your experience

  • Meet and feed our group of meerkats
  • Discover more about this amazing species
  • Opportunity to ask our expert keeper questions about the group
  • Meet the Meerkats takes place at 1pm, Monday - Sunday
  • Please be at the meeting point for 12.55pm, located outside the meerkat enclosure in Happy Families (near Rainforest Life).

BOOK NOW


Terms and conditions

  • General admission ticket or valid membership per person must be purchased to be allowed entry into the zoo and take part in the Meet the Meerkats experience.
  • Please listen to the keeper at all times. (Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to exit the VIP area at any time should they feel necessary.)
  • Appropriate closed toe footwear must be worn for the experience.
  • Maximum of 6 participants per experience. Children: must be at least 5 years of age and be accompanied by an adult, no more than 2 children per adult. Each adult must also has a valid Meet the Meerkats ticket.
  • Disabilities: Participants with learning or visual impairment must be accompanied by a carer who takes full responsibility for the adherence of health and safety and welfare protocols. Accompanying carers can enter the VIP area free of charge but must not participate in the experience. Unfortunately there is no wheelchair access available for this experience.
  • Pregnant/ nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.  
  • Cancellations: ZSL reserves the right to alter the experience or cancel on any given day if necessary. We will endeavour to contact you via email at least 24-hours before your visit to notify you of any changes. We recommend checking your emails on the day before your visit in case we have emailed you. If these changes result in you missing the encounter or you are no longer able to attend, please contact us to discuss options. Turning up late will invalidate your ticket and will not be refunded. Bookings cancelled up to 14 days before the date will be eligible for a full refund. Thereafter changes will only be accepted in exceptional circumstances at the discretion of ZSL. 

Children feed the red kangaroo as part of the meet the outback encounter

Enjoy a special VIP outback adventure and leave with a spring in your step after meeting our kangaroos.

From £54 per person

You will have the opportunity to feed our resident kangaroos and see really how big they are! An expert Keeper will be on hand to answer any questions you have about these amazing animals, find out how high can a kangaroo leap, where they are from and where their joeys live.

By taking part in this experience you will be supporting ZSL’s vital conservation work protecting amazing species, just like these ones, around the world.

Your experience

  • Meet and feed one of our kangaroos
  • Discover more about the species
  • Opportunity to ask our expert keeper questions about the group
  • Meet the Kangaroos takes place at 12pm, Monday - Sunday
  • Please be at the meeting point at 11.50am, located at entrance to the Outback.

BOOK NOW

 

Terms and conditions

  • General admission ticket or valid membership per person must be purchased to be allowed entry into the zoo and take part in the Meet the Kangaroo Outback experience.
  • Please listen to the keeper at all times. (Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to exit the VIP area at any time should they feel necessary.)
  • Appropriate closed toe footwear must be worn for the experience.
  • Maximum of 4 participants per experience.  Children: must be 8 years of age and be accompanied by an adult, no more than 2 children per adult. Each adult must also has a valid Meet the Kangaroo Outback ticket.
  • Disabilities: Participants with learning or visual impairment must be accompanied by a carer who takes full responsibility for the adherence of health and safety and welfare protocols. Accompanying carers can enter the VIP area free of charge but must not participate in the experience. Unfortunately there is no wheelchair access available for this experience.
  • Pregnant/ nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.  
  • Cancellations: ZSL reserves the right to alter the experience or cancel on any given day if necessary. We will endeavour to contact you via email at least 24-hours before your visit to notify you of any changes. We recommend checking your emails on the day before your visit in case we have emailed you. If these changes result in you missing the encounter or you are no longer able to attend, please contact us to discuss options.
  • Turning up late will invalidate your ticket and will not be refunded.
  • Bookings cancelled up to 14 days before the date will be eligible for a full refund. Thereafter changes will only be accepted in exceptional circumstances at the discretion of ZSL. 

Meet the Rainforest
Enter London’s only living rainforest and come face-to-face with our amazing monkeys and maybe even sloths with our special Meet the Animals experience.

From £54 per person

An expert keeper will be on hand to answer any questions you have about these amazing animals, find out about rainforests, the animals we have living in our rainforest and that 50% of the planets animals live in the rainforest.

By taking part in this experience you will be supporting ZSL’s vital conservation work such as protecting incredible rainforest habitats and the animals they are home to. 

Your experience

  • Meet and feed our monkeys in Rainforest Life
  • Discover more about the amazing species that call Rainforest Life home
  • Opportunity to ask our expert keeper questions about our reisdents
  • Meet the Rainforest takes place at 2.30pm 
  • Please be at the meeting point at 2.20pm, located just inside the entrace to doors to Rainforest Life.

BOOK NOW

 

Terms and conditions

  • General admission ticket or valid membership per person must be purchased to be allowed entry into the zoo and take part in the Meet the Rainforest experience.
  • Please listen to the keeper at all times. (Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to exit the VIP area at any time should they feel necessary.)
  • Appropriate closed toe footwear must be worn for the experience.
  • Maximum of 6 participants per experience. Children: must be at least 6 years old and be accompanied by an adult, no more than 2 children per adult. Each adult must also has a valid Meet the Rainforest ticket.
  • Disabilities: Participants with learning or visual impairment must be accompanied by a carer who takes full responsibility for the adherence of health and safety and welfare protocols. Accompanying carers can enter the VIP area free of charge but must not participate in the experience. Unfortunately wheelchair access is not available for this experience.
  • Allergies: This experience is not suitable for those suffering from nut allergies.
  • Pregnant/ nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.  
  • Cancellations: ZSL reserves the right to alter the experience or cancel on any given day if necessary. We will endeavour to contact you via email at least 24-hours before your visit to notify you of any changes. We recommend checking your emails on the day before your visit in case we have emailed you. If these changes result in you missing the encounter or you are no longer able to attend, please contact us to discuss options. Turning up late will invalidate your ticket and will not be refunded. Bookings cancelled up to 14 days before the date will be eligible for a full refund. Thereafter changes will only be accepted in exceptional circumstances at the discretion of ZSL. 

Meet the Giraffes experience at ZSL London Zoo
Come eye-to-eye with the Zoo's tallest residents with our special Meet the Animals experience.

From £54 per person

Enjoy a VIP experience feeding our tower of giraffes an afternoon snack while an expert keeper tells your more about this incredible species, from how long their tongue is, to what they eat and where they come from.

Your experience

  • Meet and feed one of our beautiful giraffes
  • Discover more about this amazing species
  • Opportunity to ask our expert keeper questions about the group
  • Meet the Giraffes takes place at 2pm, Monday - Sunday
  • Please be at the meeting point at 1.55pm

BOOK NOW

 

Terms and conditions

  • General admission ticket or valid membership per person must be purchased to be allowed entry into the zoo and take part in the Meet the Giraffes experience.
  • Please listen to the keeper at all times. (Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to exit the VIP area at any time should they feel necessary.)
  • Appropriate closed toe footwear must be worn for the experience.
  • Maximum of 6 participants per experience. Children: must be at least 3 years old and 3-foot in height and be accompanied by an adult, no more than 2 children per adult. Each adult must also has a valid Meet the Giraffes ticket.
  • Disabilities: Participants with learning or visual impairment must be accompanied by a carer who takes full responsibility for the adherence of health and safety and welfare protocols. Accompanying carers can enter the VIP area free of charge but must not participate in the experience. Wheelchair access is available for this experience - please let our Supporter Services team know in advance. 
  • Pregnant/ nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.  
  • Cancellations: ZSL reserves the right to alter the experience or cancel on any given day if necessary. We will endeavour to contact you via email at least 24-hours before your visit to notify you of any changes. We recommend checking your emails on the day before your visit in case we have emailed you. If these changes result in you missing the encounter or you are no longer able to attend, please contact us to discuss options. Turning up late will invalidate your ticket and will not be refunded. Bookings cancelled up to 14 days before the date will be eligible for a full refund. Thereafter changes will only be accepted in exceptional circumstances at the discretion of ZSL.

Meet the Penguins experience at ZSL London Zoo
Get up close and personal with our family of Humboldt penguins with a special Meet the Animals experience at the Zoo. 

From £54 per person

Hosted by an expert keeper, you'll be able to ask all your questions about these amazing animals, find out if all species of penguins live in cold climates, what makes them a unique bird and how fast they can swim.

By taking part in this experience you will be supporting ZSL’s vital conservation work which includes programmes for amazing birds just like these, whose futures are threatened due to habitat loss and climate change.

Your experience

  • Meet and greet with our colony of Humboldt penguins
  • Discover more about this beautiful species
  • Opportunity to ask our expert keeper questions about the colony
  • Meet the Penguins takes place at 1.50pm
  • Please be at the meeting point at 1.45pm, located at the VIP area at Penguin Beach.

BOOK NOW

Please be aware we are unable to offer this experience during August and September as this is our penguin's moulting season.

 

Terms and conditions

  • General admission ticket or valid membership per person must be purchased to be allowed entry into the zoo and take part in the Meet the Penguins experience.
  • Please listen to the keeper at all times. (Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to exit the VIP area at any time should they feel necessary.)
  • Appropriate closed toe footwear must be worn for the experience.
  • Maximum of 6 participants per experience. Children: must be aged between 8 years and 16 years old and be accompanied by an adult. No more than 2 children per adult. Each adult must also has a valid Meet the Penguins ticket.
  • Disabilities: Participants with learning or visual impairment must be accompanied by a carer who takes full responsibility for the adherence of health and safety and welfare protocols. Accompanying carers can enter the VIP area free of charge but must not participate in the experience. Wheelchair access is available for this experience.
  • Pregnant/ nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.  
  • Cancellations: ZSL reserves the right to alter the experience or cancel on any given day if necessary. We will endeavour to contact you via email at least 24-hours before your visit to notify you of any changes. We recommend checking your emails on the day before your visit in case we have emailed you. If these changes result in you missing the encounter or you are no longer able to attend, please contact us to discuss options. Turning up late will invalidate your ticket and will not be refunded. Bookings cancelled up to 14 days before the date will be eligible for a full refund. Thereafter changes will only be accepted in exceptional circumstances at the discretion of ZSL.