Please be aware we are unable to offer this experience during August and September as this is our penguin's moulting season.
What to expect on the day
This 20 minute experience begins with a health and safety briefing from our friendly zoo keeper who will then take you to a special VIP area inside Penguin Beach. Our inquisitive Humboldt penguins will then come over to meet you.
Each one of our penguins has a different personality and our keeper will be on hand to tell you who is who and answer any questions you may have about penguins.
Please note that you will not feed the penguins, they have a special diet which is very smelly and we wouldn't want you smelling bad for the rest of the day!
There will be a maximum of six people taking part in the experience, giving you lots of time with the penguins and zoo keeper.
Tip: Penguin Beach is different to other beaches, so instead of flip flops we advise guests to wear closed toe footwear for this experience
Is this experience suitable for me?
Meet the Penguins is available for adults and children over the age of 8 years old; however children under the age of 16 must be accompanied by a participating adult who also has a valid Meet the Penguins experience ticket.
This experience is wheelchair accessible and guests with carers can get a carer ticket which lets carers enter the VIP area free of charge, but carers will not participate in the experience. To get a carer ticket please call 0344 225 1826.
Please note that pregnant or nursing mothers who have given birth within the previous six months cannot participate for health and safety reasons.
Meet the Penguins takes place daily at 1:50pm, Monday – Sunday from October through to July.
£54 per person
Please note: ZSL members receive a 10% discount on this experience. Please call us to book on 0344 225 1826or firstname.lastname@example.org
We also offer Meet the Penguins as a gift voucher. Please visit our online shop here to book as a gift for someone.
Know before you book
Important information before booking your Meet the Penguins experience:
Admission to the zoo is not included and must be purchased separately
Participants must be 8 years of age or older
Children under the age of 16 must be accompanied by a participating adult guardian – each adult must also have a valid Meet the Penguins ticket. No more than 2 children per adult
Pregnant or nursing mothers who have given birth within the previous six months cannot participate
Participants with learning or visual impairment must be accompanied by a carer. Accompanying carers can enter the VIP area free of charge but will not participate in the experience. Carers will need to get a carer ticket. Please call 0344 225 1826
Wheelchair access is available for this experience. For more information please discuss with us when you book
Appropriate closed toe footwear must be worn for the experience
The experience itinerary, content, duration and availability are subject to change without notice
Please arrive on time, we advise guests arrive at least 10 minutes before the experience begins
The experience takes place outdoors so please check the weather on the day of your visit and dress accordingly