Meet the Penguins at ZSL London Zoo

Meet the Penguins experience at ZSL London ZooGet up close to our colony of Humboldt penguins with a special Meet the Animals experience at ZSL London Zoo!

This experience gives you special access to a VIP area inside Penguin Beach, where our penguins will waddle over to meet you.

Limited to four people per experience, find out everything you've ever wanted to know about penguins in the largest penguin exhibit in the UK!


Your experience

  • Meet and greet with our colony of Humboldt penguins
  • Discover more about this amazing species by our expert staff who will introduce you to our colony
  • Kept to a maximum of four participants so you get quality time with the penguins

What to expect on the day

This 15 minute experience begins with a health and safety briefing from our friendly staff who will then take you to a special VIP area inside Penguin Beach. Our inquisitive Humboldt penguins will then come over to meet you and your host will introduce you our friendly individuals.

  • Each one of our penguins has a different personality and our staff will be on hand to tell you who is who and answer any questions you may have about penguins.
  • Please note that you will not feed the penguins. They have a special diet which is very smelly and we wouldn't want you smelling bad for the rest of the day! 
  • There will be a maximum of four people taking part in the experience, giving you lots of time with the penguins.
  • Tip: Penguin Beach is different to other beaches, so instead of flip flops we ask that participants wear closed toe footwear for this experience.


IMPORTANT NOTICE: As a consequence of the current ongoing Bird Flu outbreak in the UK, this experience is currently closed. All affected customers will be contacted via email.


How the experience has adapted

To keep everyone safe during this pandemic, we have made a couple of small changes to this experience to ensure that you have a great time! We have reduced our capacity on this experience from six to four participants to allow everyone to socially distance and give you plenty of opportunity to meet the penguins. Hand sanitiser is provided at the beginning and end of the experience, which we encourage all participants to use. Masks are not compulsory on this experience, though you are welcome to wear one. If you have any specific questions, please get in touch with us by emailing

Meet the Penguins photo

Know before you book

Important information before booking your Meet the Penguins experience:

  • Children must be at least 8 years of age and be accompanied by an adult who must also purchase a Meet the Penguins experience ticket. There must be no more than 2 children per adult. 
  • General admission is not included and must be purchased separately.
  • You must wear appropriate closed toe footwear for the experience.
  • Pregnant or nursing mothers cannot participate in our Meet the Animals experiences. 
  • Accompanying carers will be given access to the enclosure free of charge. Free Carer tickets must be obtained in advance and can be purchased over the phone only. Please call 0344 225 1826 to book.
  • Please arrive on time to ensure that you are present for the health and safety briefing.
  • Please see our full terms and conditions for more information

If you have any questions about booking please feel free to contact us.


How to Book


Please be aware we are unable to offer this experience during parts of July and August as this is our penguin's moulting season.


  • Meet the Penguins takes place daily at 12 pm and 2:30 pm, daily from September to July. 


  • £54 per person

We also offer Meet the Penguins as a gift voucher for someone.

Please note: ZSL Gold members, Fellows and Patrons receive a 10% discount on this experience. Your discount will be automatically applied when you login.

Dates and Prices


Meet the Penguins takes place twice daily at 12 pm and 2:30 pm.

Please note this experience is not available over several weeks in July and August each year.

Book now or buy gift voucher >



This experience is wheelchair-user friendly. Please let us know at the time of booking if there are any access requirements.


£54 per person

Call for reservations 0344 225 1826 or book online here

Penguin Beach

You can also meet: