We want everyone to have a safe and enjoyable visit.
Here is how we are keeping our visitors safe:
All paying visitors need to pre-book tickets online here. You can arrive at any time after the time shown on your ticket.
Members, Patrons and Fellows don't need to book in advance for weekday visits, except during Bank Holidays, weekends and school holidays.
Please note that limited numbers of tickets are available each day. If your preferred date is fully booked, please check alternative dates for availability.
Indoor areas are back open for you to enjoy
Our indoor enclosures have safely reopened, just make sure you're prepared with face masks (have a read below for more info).
Our delicious eateries are covid-secure
Indoor dining is available at our Base Camp restaurant and River Cottage, under social distancing guidance. You also have lots of options to enjoy a delicious meal, al fresco! Simply visit our on-site fish and chip van, pop-up barbecue, or River Cottage Deli for some tempting take away treats.
Masks are mandatory on arrival, and in some walk-through areas.
If you are entering the Zoo on foot, you will need to wear a face mask on arrival - but this doesn't apply if you are medically exempt, or entering the Zoo by car. Please remember to bring a face mask as you'll be prompted to wear these in certain areas.
The Great Whipsnade Railway is closed.
Our Hullabazoo indoor play area has reopened, but our steam train will be closed until it can be enjoyed again in a safe way. Our brand new outdoor play area is also open - find out all you need to know here.
Keeper talks and some animal experiences will not be running.
Our regular talks programme isn't running, to keep both our visitors and staff safe by avoiding people gathering in groups in one area.
Please check our Experiences pages for the latest information about what's running and availability.
Helping our visitors practice social distancing
We have clearly marked out any areas where queues might occur, like the Zoo entrance, to help everyone maintain a safe 2m distance from one another.
Providing hand sanitised and handwash stations around the Zoo
At regular stops around the Zoo we have placed hand sanitizer and handwash stations to make sure visitors can frequently wash their hands.
Creating physical barriers
Barriers have been added in select places around the Zoo where it is more difficult to maintain social distancing, for example at tills.
We are encouraging visitors to use contactless payment whenever possible and kindly ask that cash is only used as a last resort. With the contactless limit having been increased to £45, there is also limited need for pin entry and your payment can remain contactless.
For more information, take a look at our dedicated FAQs page.