We want everyone to have a safe and enjoyable visit.
Here is how we are keeping our visitors safe:
Paying visitors need to pre-book tickets online here.
Up to 31 October 2020: you must choose a date and time slot for your visit:
- 10am slots allow entry to the zoos between 10am-2pm;
- Midday slots allow entry from noon onwards, until one hour before closing time.
From Sunday 1 November 2020, you just need to pre-book the date only - you can enter the Zoo any time from 10am until one hour before closing time.
Members, Fellows and Patrons need to pre-book to visit on peak periods: weekends and during school holidays. Pre-booking will not be required during the off peak period 2 Nov - 18 Dec on all days. They are able to access the Zoo simply by showing their membership card on arrival at our Zoos.
Local COVID alert levels
Know before you go - Whipsnade Zoo is in Bedfordshire which is currently a Tier 1 area with no additional restrictions currently in place.
Masks are mandatory on arrival, and in walk-through exhibits and indoor areas.
If you are entering the Zoo on foot, you will need to wear a face mask on arrival - but this doesn't apply if you are medically exempt or enterting the Zoo by car. Many of our indoor spaces and walkthrough exhibits are now open again. Please remember to bring a face mask to be able to access these areas.
Hullabazoo and the Great Whipsnade Railway are closed.
High-touch areas such as our Hullabazoo outdoor playground (inside and outdoors) and steam train will be closed until they can be enjoyed again in a safe way. Our indoor play area is open with some additional measures in place.
Keeper talks and some animal experiences will not be running.
Our regular talks programme isn't running, to keep both our visitors and staff safe by avoiding people gathering in groups in one area.
The following experiences will be running as normal from 1st August: Meet the Lions, Meet the Tigers, Meet the Elephants, Zoo Explorers, Junior Zoo Academy and Zoo Academy and Photography Workshops.
Lookout Lodge Experiences, Keeper For a Day and Nature Night Camping will not be running in 2020. Dates for 2021 will be available in November.
Helping our visitors practise social distancing
We have clearly marked out any areas where queues might occur, like the Zoo entrance, to help everyone maintain a safe 2m distance from one another.
Providing hand sanitised and handwash stations around the Zoo
At regular stops around the Zoo we have placed hand sanitizer and handwash stations to make sure visitors can frequently wash their hands.
Creating physical barriers
Barriers have been added in select places around the Zoo where it is more difficult to maintain social distancing, for example at tills.
We are only accepting contactless payments including debit cards, credit cards, Apple Pay and Google Pay.
For more information, take a look at our dedicated FAQs page.