Accessibility

ZSL Whipsnade Zoo is considered reasonably wheelchair friendly.

Free entry for one essential carer and/or free essential car entry into the Zoo is available per paying visitor with additional needs. A child’s ticket must be purchased for any under 3 with additional needs who requires a free essential carer.

Ramp access

There is ramp access to the following areas:

  • The Animal Houses.
  • Base Camp Restaurant and River Cottage Kitchen & Deli
  • The Sealion Arena and Bird Arena to view the displays
  • Hullabazoo play areas and Hullabazoo Farm
  • First Aid Point (next to the Visitor Centre)
  • The free bus and steam train (Please note, two wheelchairs can be accommodated on the train per trip)
  • Owl Wood - Access may cause wheelchair users some difficulty, as it is covered by bark chippings in order to subdue the noise.

Wheelchairs

We have a limited number of wheelchairs that are available for hire on a first-come, first-served basis and it is therefore advised to book them in advance of your visit by calling the Retail Shop on 01582 871517 or emailing generalenquiries@zsl.org. A deposit of £25.00 is required which will be refunded on return of the wheelchair at the end of your visit.

The wheelchairs are non-motorised and are not self-propelling. They will fold to fit on the bus. 

Accessible toilets 

There are several accessible toilet facilities available around the Zoo: 

  • Visitor Centre
  • Butterfly House
  • Discovery Centre
  • Africa Outpost
  • Base Camp Restaurant

A permanent Changing Place facility is available next to our Aquarium exhibit. This has a fully functioning unit with toilet, ceiling tracking hoist, adjustable bench, peninsular toilet and shower drain facility. 

Assistance dogs

Assistance dogs are not currently permitted inside ZSL Whipsnade Zoo because we have free-roaming animals such as mara, wallabies, Chinese water deer and muntjac around our Zoo. They use all of the Zoo and therefore we are not able to offer routes to for assistance dogs at present. We are working with Guide Dogs UK to resolve this and hope to be able to welcome dogs to certain areas of the Zoo in the future. We do offer two kennels which are located in a quiet area at the entrance of the Zoo for assistance dogs to stay during your visit. Many dogs may not like being left all day in this new kennel with the smells and sounds of the Zoo so close so please contact our support centre in advance of your visit to make alternative arrangements on 0344 225 1826 or email generalenquiries@zsl.org.

 

More visitor information

With so much to see and do, a visit to ZSL Whipsnade Zoo is the perfect day out in Bedfordshire for people of all ages.

Our Visitor Information page has all the information you need to plan your day.