We want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals who live at ZSL London and Whipsnade Zoos, connect with nature and help us create a world where wildlife thrives.
To help people who might find cost or other challenges a barrier to visiting ZSL London Zoo and ZSL Whipsnade Zoo, our Community Access Scheme provides discounted tickets.
The Community Access scheme provides discounted tickets to:
We work with a wide range of local councils, charities and community groups who apply for tickets and distribute them to the individuals and families they work with. Organisations in 31 out of the 33 London Boroughs are currently participating in the scheme and for Whipsnade, Central Bedfordshire Council is our lead partner. If you already have a relationship with such an organisation, please ask them if they’re already one of our partners. If not, we’d love to hear from them – please email us at CommunityEngagement@ZSL.org.
In support of the Government’s Help for Households scheme we are providing an additional 500 tickets every day to both London and Whipsnade Zoos, from as little as £3 per person. These are available on a first come, first served basis and are strictly limited. Please arrive early to avoid disappointment.
These tickets can only be purchased from our admissions kiosks at the time of your visit – they are not available online or in advance. We are operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only. Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.
To be eligible for the £3 ticket, you must meet certain criteria and be able to prove that you are currently receiving Universal Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance.
You will need to bring your proof of benefit letter along with you to the zoo when you buy your ticket from our friendly staff at the admissions gate. Unfortunately, we won’t be able to issue discounted tickets unless you bring along one of these documents per household as proof of eligibility.
As well as low-income households, our Community Access Scheme is keen to provide reduced price tickets (priced at £6.50) to people that have additional needs or disabilities.
We are working with organisations to provide reduced price tickets to those who have additional needs of disabilities. Our partners have a wealth of experience in supporting disabled people and have been offering advice and support to us in approving accessibility.
Our scheme is also for eligible people over the age of 60 and may be at risk of isolation (priced at £6.50). If you are part of a community group for older people, why not contact the group organiser and see if the group is part of the Community Access Scheme. If not, please share this page with them so they can apply.
If you are an organisation that supports refugees from any background, you are eligible to apply for low-income household's vouchers even if the family you are looking to support are being hosted by a family who are on a higher income. Please get in contact with us at communityengagement@zsl.org to enquire about providing tickets to your community. In these cases, we are not able to offer discounted tickets direct to individuals; instead, all Community Access tickets are provided by community organisations.
We're proud to be working with The National Lottery Heritage Fund.
A stone's throw away from Regent's Park, open spaces in the capital city don’t get much wilder than London Zoo
Find out what’s on at London Zoo this spring. From Animal Adventures to tropical havens, there’s something for everyone to enjoy.
Looking for the perfect day out in London with a pre-schooler? Then look no further than London Zoo.
