Meet the team

Kerry - Senior Learning ManagerKerry Bailey – Community & Learning Manager

Kerry joined the team in 2017 and oversees all of our work with schools and the local community.  Immediately after graduating with a BSc (Hons) BioPsychology, she joined Marwell Zoological Park as one of the Education Officers.  Kerry established an Education and Community Department at Staunton Country Park, receiving 12,000 school visitors each year, providing 6,000 annual volunteer days for adults with learning difficulties, coordinating an Education Membership scheme with over 45 institutions and culminating in a successful Parks for People lottery application.  In 2013, Kerry was promoted to the Parks Business Manager for Staunton and Queen Elizabeth Country Parks, and went on to increase this portfolio to include all Country Parks owned by Hampshire County Council.  Kerry is keen to use her management skills to support and develop the Discovery and Learning department at ZSL, focusing her efforts towards her passion for conservation education.




Ruth Ruth – Senior Learning Officer

With degrees in Biology and a PGCE in Secondary Science education, Ruth has worked in informal science education for more than 10 years. At ZSL she specialises in overseeing our Secondary and Post-16 programmes, and supporting local secondary schools in making the most of the learning opportunities at the Zoo. Ruth has been with the team for over ten year and she has worked on a variety of exciting projects, including a youth engagement initiative linked to the Rio Earth Summit, and an environmental schools education programme in Zambia with Save the Rhino International. She has a particular interest in sustainability and outdoor learning, and thinks it is important that people have experiences that connect them with the natural world. She also sits on the Management Committee of the London Environmental Educators Forum (LEEF).





StephanieStephanie – Learning Programme Manager

Stephanie oversees the learning programme at ZSL London Zoo, working to ensure that all schools who engage with us can make the most of what the Zoo has to offer - whether that's a one-off trip, a virtual experience or a longer term partnership. Stephanie has a BSc in Biology and has been working in environmental education and conservation since 2006. Before joining ZSL in 2014, she worked in primate conservation, which included running an education programme with schools and tourists in Vietnam to engage with (and protect) their amazing local wildlife. At ZSL, Stephanie loves that we have the opportunity for students to apply science in a real-life context – not just in the Zoo, but also by showcasing the work that our conservationists are doing to protect and understand wildlife out in the field.





Belgin - Discovery & Learning OfficerBelgin – Senior Learning Officer

Belgin’s passion for animals, conservation and learning is perfectly encompassed within her role. Belgin oversees our learning programmes for specialist SEND schools and KS1-aged learners students, and supporting local secondary schools in making the most of the learning opportunities at the Zoo  With a degree in Science and Psychology and a PGCE she has enjoyed teaching in formal education for fifteen years and moved into informal education when she became a learning volunteer at ZSL. She loves having the opportunity to enthuse students to learn and apply knowledge in such a unique setting whilst understanding how they can make a positive impact on the natural world. She is currently studying online with the United for Wildlife community widening her knowledge about conservation issues. Ultimately, Belgin hopes to inspire students to become part of ZSL’s mission to promote and achieve the worldwide conservation of animals and their habitats.





Heather - Discovery & Learning OfficerHeather – Senior Learning Officer

Heather studied astrophysics at university before moving to London to pursue a career in science communication. At ZSL she specialises in overseeing our KS2 programming, supporting students aged 7-11 to make the most out of opportunities at the Zoo. Before working at ZSL, Heather spent 6 years working in London museums, delivering science events for a range of audiences, nationally and internationally. Wildlife has always been a passion for Heather, and she is thrilled to be a part of the Community & Learning team at ZSL London Zoo. When she’s not peering through her telescope, Heather enjoys birdwatching and hunting for spiders in her back garden.





Ann Carty Schools SupervisorAnn – Community & Learning Assistant

Ann has worked at ZSL London Zoo for over 15 years and works closely with all school groups that visit us. Each day she meets and greets schools and answers any questions they may have to help them have a great day. She loves watching the expressions and excitement on the children’s faces as they enter into the zoo. She works very closely with the rest of the Community & Learning Team to  support our schools and local community and is particularly passionate about projects for learners with special educational needs and disabilities.





Alison Waldock Lunchroom SupervisorAlison – Community & Learning Assistant

Alison has worked with children in an educational setting for the past 13 years while raising her own two. It is likely that it will be Alison you speak to when booking your trip as she supports teachers to plan their school visits to the Zoo. She has always had a passion for animals and their welfare and is thrilled to have the opportunity to share this with young people coming into the zoo. The best part of her job is listening to the children say how brave they were touching a snake or a cockroach and that visiting the zoo has changed how they think and feel about wildlife.





James - Community Outreach & Engagement OfficerJames - Community Engagement Officer

Before joining ZSL, James spent five years in South Asia developing and managing community partnerships, to support the delivery of international Service-Learning programs for a Canadian non-profit. His role with ZSL is the ideal opportunity to apply his experience with, and passion for, community, education and the natural world, back home in the UK. Outside of the Zoo, James spends his time working at a music education start up and plotting travels to the Himalayas or other mountain ranges, his favourite natural environment.





Emma - HLF Community Participation OfficerEmma - Community Engagement & Outreach Officer

Emma has worked in the voluntary and public sectors in Camden for the past 15 years. She worked with young children and their families, young people and older people ensuring that they were able to access opportunities in their community.

Emma is a passionate about animals and wildlife. She believes it is important for everyone to be able to be around animals and appreciate them and their habitats, especially in the city where there appears to be less opportunity. Therefore, Emma is excited to by her role, as it gives her the chance to make it more accessible to the local community.



Holly Bestley Senior Learning OfficerHolly Bestley - Senior Learning Officer, Careers & Youth

Following a degree in zoology, Holly decided that she wanted to work in a field that involved engaging people with science, wildlife and the natural world. She completed a masters in science communication in 2015 and then joined ZSL to work in the press office, publicising the science and conservation work of the organisation to the media. She moved across to the Learning team at Whipsnade in early 2018 to work in a more people-facing role, translating her communications skills to teaching. 

She's since made it back to London Zoo to head up the Careers and Youth programme, thinking up new ways to work with young people in the local community, exploring how they can work for wildlife and the zoo can work for them.