FAQs for school visits to ZSL London Zoo

  • How do I book my school visit to ZSL London Zoo?

If you would like to book entry and an education session with a member of the Discovery & Learning team, please phone at 0344 967 0831.

Or, for entry tickets only, you can book online or reserve your entry tickets online.

Find out more

  • How much does it cost to visit?

The price of entry varies by school term.

See current prices

  • How do I make payment for my visit?

Payment can be made by card, by cheque or by BACS up to two weeks in advance. Any payment made on the day of the visit at the Zoo entrance must be made by a single cheque, cash or card. Cheques are to be made payable to Zoological Society of London.

If posting any payment, please send payment to Finance, ZSL London Zoo, Regent’s Park, London NW1 4RY.

You will be charged for the number of students booked for the visit, the number of accompanying adults above the free ratio and any schools sessions you may choose to book. Please note: if you choose to be invoiced on the day of your visit, alter the date, education session or cancel a visit ZSL reserves the right to charge an administration fee of £25.

If you are booking online, payment must be made by credit card during the booking process.

  • Do we get any free adult tickets for supervision purposes?

To ensure adequate supervision for school groups, one adult is admitted free for every 10 paying secondary students or every 6 paying primary students. Any additional adults above the free ratio will be charged the Education Adult rate.

Find out more

  • Are there sessions for schools at ZSL London Zoo?

Yes, we have an extensive learning programme at ZSL London Zoo. The range of learning activities caters from EYFS up to post-16 students and costs £1.50 per student, per session to book.

There is a minimum number of 15 students or minimum payment of £22.50 needed to deliver a session.

Find out more about Education Sessions

  • What can I expect from an education session?

Your session will be delivered by one of our enthusiastic Discovery & Learning Officers in one of our fantastic learning spaces around the Zoo. The sessions are between 30-50 minutes in duration, dependant on the year group and session booked.

We encourage hands on activity wherever possible, engaging students with real objects from the natural world and handling collections of animals where possible. We also aim to link to and showcase the species present in the Zoo, ZSL conservation work relevant to the topics covered, and the expertise and excellence of all the staff who work for ZSL.

  • Where are the education sessions held in ZSL London Zoo? 

The sessions are held in a number of different learning spaces around ZSL London Zoo.

We have two lectures theatres and two learning spaces in the Discovery & Learning (Education) Building, a learning space inside the Clore Rainforest and also the Activity Den. Please consult the teacher planner on the day of your visit to find the location of these learning spaces.

  • Are there any self-guided resources we can use around the zoo?

If you are booking a session delivered by one of our Discovery & Learning team, each activity will have a pre-visit information sheet that includes activities to do at the Zoo downloadable from the individual activity’s web page.

We have a range of self-guided resources you can use with your group while in the Zoo.

Find out more

  • What else can we do at the Zoo?

There are a range of fantastic talks and events to enrich your students’ learning at ZSL London Zoo. To help you make the most of your day here's a list of our daily events, feeds and demonstrations.


  • Can I take my group to see the public shows and talks?

Anyone can attend the public shows and talks, including school groups, and some talks have been designed specifically with school groups in mind. However, please be aware that all of these events are subject to space restrictions so arrive early to ensure a good spot.

Daily Events at ZSL London Zoo

  • What do I need to know before we visit?

There is a range of information that is useful before you visit ZSL London Zoo with your group. Please find useful pre-visit information here:

Pre-visit checklist

ZSL London Zoo Map for Teachers

  • Do you have a risk assessment for school visits to ZSL London Zoo?

Yes, we do. More information, a downloadable pdf version of the risk assessment and our active public liability insurance policy can be found here:

Education Risk Assessment 

  • Are there lunch facilities available?

Yes, we have a fantastic new lunch space you can book free of charge as part of your visit. Please note, a lunch slot must be booked to ensure availability on the day of your visit.

Find out more

  • Where can we eat lunch if it’s raining?

If there is inclement weather on the day of your group’s visits, there a number of spaces around the Zoo you can use for shelter when having lunch.

The Aquarium, B.U.G.S! and the covered space opposite the Snowdon Aviary near the Discovery & Learning (Education) Building are ideal spaces to have lunch.

Map For Teachers

  • What are the opening times of ZSL London Zoo?

ZSL London Zoo is open every day of the year except Christmas Day.

Find out more

  • How do we get to ZSL London Zoo?

ZSL London Zoo is in Regent’s Park, London (NW1 4RY). You can travel by foot, cycle, London Underground (tube), London Overground, National Rail, bus, car or even waterbus.

Find out more

  • Where do we enter ZSL London Zoo?

Entrance for school groups is through the Main Entrance to the Zoo on the Outer Circle (F3). 

Map for Teachers

  • Is there coach parking available for schools?

Parking in the coach park at ZSL London Zoo is free of charge for minibuses and coaches of schools visiting the zoo, during term time only. 

Please note: From 27 September to 22 October 2017, ZSL London Zoo’s car park will be reduced in size while essential Thames Water works and the annual Frieze Art Fair take place. This means unfortunately there will be no drop off or parking facilities for coaches during this period. The nearest TfL bus stop is on Prince Albert Road near the bridge over Regent’s Canal, a short walk from our entrance (approximately the same distance as from our car park).

From 23 October 2017 we hope to reinstate a coach drop off zone, although parking will remain unavailable. ZSL is exploring alternative parking options as we know coaches are important for our schools and groups visitors. In the meantime, the latest coach parking information is available from Transport for London at https://tfl.gov.uk/info-for/coach-drivers/.

Did you know that ZSL London Zoo is easily accessible by public transport?
Camden Town underground station is only a short walk away, with Regent’s Park tube also within walking distance (c.20mins through the park).
Alternatively, buses C2 (from Victoria via Oxford Circus and Great Portland Street) and 274 (via Marble Arch/Baker Street) stop near the zoo regularly.
Find out the closest tube station and bus stops here or plan your journey at https://tfl.gov.uk/plan-a-journey/.

We apologise for any inconvenience.

Entry costs for school visits

  • What if we are running late?

Please call the Supporter Services team on 0344 967 0831 if you are running late and they will get a message to the Discovery & Learning team. We appreciate that unforeseen circumstances can make a group late and will do the best to accommodate late groups where we have capacity.

If your late arrival time means you miss out on your planned session, we will make every effort to inform you of alternative self-guided activity within the Zoo.

  • What facilities are there for groups with special education needs?

ZSL London Zoo seeks to provide equal opportunity for all to enjoy the animal exhibits and visitor facilities.

Our Schools Supervisor will be at the Main Entrance to greet schools each morning (weekdays, during term time) and can answer any questions or address any concerns you might have to make your day easier.

Find out more about disabled access

  • What happens if a child goes missing during our visit?

If a child goes missing during your visit, please find a member of Zoo staff and notify them immediately so we can help find them. The meeting point for lost children (also the first aid point) is at the Clock Tower.

  • How can I keep up to date with learning activities and events at the Zoo?

You can sign up for emails from ZSL, which feature the latest Education news and offers.

Sign up now

Download these FAQs

Need to take these with you? Download a PDF copy:

PDF icon FAQs for school groups - ZSL London Zoo (234.3 KB)