Payment for an education visit must be made by in advance by credit card or BACs. We no longer accept payments on arrival or after a visit. We no longer accept payment by cheque. If payment is not received at least 3 days before your visit you may be refused access as we need proof of payment to allow access. If you have any queries please do not hesitate to contact our team.
Each workshop can hold a maximum of 35 students plus supervising adults in line with our supervising adult ratios. Primary students have a 1:5 ratio so 35 students plus maximum 7 adults, Secondary+ groups have a 1:10 ratio so 35 students plus maximum 4 adults. Workshops cost £45 each. We are regularly reviewing our COVID safety measures and Risk Assessments will be reviewed ahead of the new school year.
Drop off for minibuses and coaches is available in ZSL’s car park, but regretfully due to third party works we’re unable to offer coach parking. We apologise for any inconvenience this may cause and thank you in advance for your patience. Cars may be charged the regular car parking fee of £14.50. Car park spaces cannot be reserved or guaranteed.
Digital Outreach links your classroom to the zoo via a live video call! Digital Outreach sessions can be used to extend learning after a zoo visit, or can be standalone sessions. Each session costs £45 per class.