Help make our new websites great

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Hi,

We’d love your help with our new website!

At ZSL, we’re always looking for ways to make your experiences with us better. Later this year, we’ll be launching brand new Zoo websites. We greatly value the feedback of our supporters, and we want your help to make our new website the best it can be.

We would like to invite you to participate in a one-on-one study hosted by our website partner TPX impact. We want to understand your experiences using a preliminary version of our new website. As a thank you, we will provide a £15 Amazon gift voucher.
 

What will I be doing in a usability study?

In a 30 minute session, you will be asked to complete some short tasks using a preliminary version of our new website and will be asked questions about your experience during this process. We are not testing you but are testing the website to identify areas that can be improved.


When and where?

The study will preferably be held between the 1st and 8th of June, but there could be some flexibility on dates. You will be asked to participate remotely via video conference software. If you agree to participate, we will send you details with the video conferencing link to join the session.


Interested in participating?

Please take a moment to fill out the short survey below and we will arrange a specific time.


Why is there a survey?

We want to ensure the testing results cover a broad selection of our audiences. To do this we need to know a few things about you.


What will happen to my data?

The research will be undertaken by the digital agency TPX Impact on behalf of ZSL. The information collected will remain confidential and will only be used for the purpose of determining the eligibility of interested participants. Only TPX Impact and ZSL will have access to the data. All personal data will be stored securely and deleted after 3 months.

Please note. We may receive more interest than spaces available. We will work to try and fit everyone into a session. However, we may need to select participants based on the numbers available. If you do not hear back from us by 8th June, then you have not been selected to take part.

We look forward to hearing from you.