We are looking for wardens to support the hosts on our popular Lookout Lodge overnight experience.
Wardens are responsible for ensuring the Lookout Lodge experience runs smoothly whilst our Hosts entertain our guests. This is a varied role and could involve front-of-house duties such as greeting guests or general maintenance of the lodge area to coordinating emergency situations e.g. providing first aid to a guest.
We understand that our visitors can be as varied as the amazing animals we have at ZSL and our Wardens are just as confident interacting with our youngest first time visitors as with our lifetime supporters. Your evenings will also be spent helping visitors get the most out of our exhibits, by supporting our Hosts as they lead and present a range of tours and talks to inspire, entertain and educate our audiences about the varied work of the ZSL.
Wardens require excellent communications skills and the ability to be flexible due to the variety of tasks. Candidates should hold a full driving licence (Class 1 with categories C+E desirable) and it would be advantageous to hold a current First Aid at Work certificate. You will receive full support and training.
Shifts are available between Wednesday and Sunday nights, from 4.15pm – 7.15am. Your shift is split into two parts. The first part will be supporting the hosts and guests on the tours around the zoo. The second part will be staying overnight on call in the Warden’s Lodge in case of an emergency. The Warden is supported by a night security guard and an on-call allowance will be paid.
The role will be based on a rolling 2 week rota and include regular weekend working to meet the needs of the business. You must be available to start in mid March with contracts ending at the end of October.
Download the full job description:
To apply please complete and attach separately the ZSL Application Form and Equality of Opportunity Monitoring form and email to email@example.com:
- Closing date for applications: 4 January 2015
- Interviews will take place on: 26 January 2015