Herd of Heroes Terms and Conditions

Herd of Heroes Recognition at ZSL Whipsnade Zoo

Terms and Conditions

 
1. ZSL defines an appeal ‘hero’ as a donor giving a one-off donation of £150-£499 or a regular donation of £10-£39 a month. Heroes are offered a name inscription on the Herd of Heroes elephant containing a maximum of 35 characters including spaces. Symbols, special characters and images are not permitted.
 
2. ZSL defines an appeal ‘superhero’ as a donor giving a one-off donation of £500+ or a regular donation of £40+ a month. Superheroes are offered a name and message inscription on the Herd of Heroes elephant containing a maximum of 60 characters including spaces (max. 20 characters per line, max. 3 lines). Superhero inscriptions will be boxed to highlight them on the Herd of Heroes elephant. Symbols, special characters and images are not permitted.
 
3. The Herd of Heroes appeal is open to individual donors only and ZSL cannot offer acknowledgement to companies supporting this appeal.
 
4. The Herd of Heroes elephant can accommodate 450 hero name inscriptions and 150 superhero messages. Spaces will be allocated on a first-come first-served basis.
 
5. Inscriptions will be placed in random order on the Herd of Heroes elephant and we regret that it is not possible to request a specific location within the recognition.
 
6. ZSL reserves the right to decline your donation towards the Herd of Heroes appeal.
 
7. Once a donation has been accepted it cannot be refunded.
 
8. The donor acknowledges that the inscriptions will be used on the Herd of Heroes elephant at ZSL Whipsnade Zoo and that the donor will not receive any other benefit in exchange for their donation. 
 
9. The donor’s choice of inscription is subject to ZSL approval.
 
10. The donor must return their inscription or changes to their inscription to ZSL in writing by the 20th December 2017 to be included on the Herd of Heroes elephant. Any late inscriptions cannot be accommodated and donations cannot be refunded.
 
11. Please check that your inscription is correct as you intended it and notify us immediately of any errors.  ZSL regrets that we cannot accept responsibility for any errors not notified to us by the 20th December 2017.
 
12. The Herd of Heroes elephant will be featured within ZSL Whipsnade Zoo’s Centre for Elephant Care for the life of the Centre for Elephant Care exhibit only. ZSL reserves to right to remove the installation at any time.
 
13. After the 20th December 2017, inscriptions cannot be cancelled and cannot be removed from the recognition.
 
14. ZSL may take photographs or images of the Herd of Heroes elephant which may include the donor’s inscription and may be used for commercial or press purposes and in order to promote ZSL’s conservation work and Zoos.  
 
15. Donating towards the Herd of Heroes appeal does not grant free access to ZSL London Zoo or ZSL Whipsnade Zoo.  Tickets can be purchased from the website.  
 
16. Donors choosing to make their donation by monthly Direct Debit payments must complete 12 payments (minimum of £10 a month for heroes and minimum of £40 a month for superheroes). Failure to make 12 payments will result in the inscription being removed from the Herd of Heroes elephant. ZSL will not to prompt the donor with regard to their Direct Debit at the end of the 12 month period.
 
17. In the event that a payment is rejected by any bank or credit card company, then the inscription will be cancelled.  The donor can make a donation using an alternative payment method but ZSL cannot guarantee a reservation of the space as they are allocated on a first-come, first-served basis.
 
18. ZSL will only use the information provided by the donor for the purposes of fulfilling these terms and conditions and will not transfer any information to third parties. For more information on how we use your data please see our privacy policy.