Digital Outreach - FAQ

Because ZSL in your Classroom is very different from our in-zoo education sessions, we have put together some Frequently Asked Questions to help you prepare for your session. Please contact us on if you have any other questions about sessions or set up.

You can find a copy of our Digital Outreach Risk Assessment below:

PDF icon ZSL Digital Education Sessions Risk Assessment 2022 (363.94 KB)


How long will the session last?

  • Classifying Animals is a 30 minute session
  • Animal Lifecycles is a 45 minute session
  • Evolution & Adaptations is a 45 minute session
  • Feeding & Foodchains is a 45 minute session

Please note, all session times are approximate and we will endeavour to deliver in the described time frame.
All sessions include an open Q&A at the end – where your students can pose their questions to us

How much do the sessions cost?
£45 per class (up to 35 students) or 4 classes can attend teh same workshops for £75

We sometimes offer free sessions for of special events. If you would like to be notified when these events are happening, you can sign up for our schools newsletter or follow us on Twitter at @ZSL_Learning.

What equipment do I need to run the session?

  • An internet connection
  • Computer with microphone and speakers
  • A webcam
  • Interactive White Board (or another way to display the Skype screen)

What resources do I need to run the session?

We will email you a set up guide after you have booked the session which will include all resources that you need to print. All details of what to expect during the call are included in the Set up Guide that will be sent to you on booking your digital outreach session.

What platform are these session delivered on?

We recommend Microsoft Teams as the platform for delivering the Digital Outreach sessions. If you do not use this in your classroom already, other platforms are available to use upon request.


Why do I need to book a Test Call?

A Test Call will be booked at the same time as you book your digital outreach session. This free test call is an essential part of your booking.  It enables us to check that the connection is strong enough to run the session and gives us an opportunity to talk through the session with the class teacher.  This must be booked at least one week before your scheduled digital outreach session.


What will happen on the day of the session?

Upon booking the session you will be given a Teacher Set up Guide which includes a checklist to help you prepare for your session. Please ensure you are logged on before the designated time of your session. We will then call you at the designated time. Please make sure that all your students are ready and that you have the resources ready to distribute when prompted by the Learning Officer.