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If you have already explored our FAQs page and still need help, please take a look at our contact links below to reach the right person for your query. If you have a question about your visit to one of our Zoos, please visit the correct zoo site. For London Zoo questions visit this page, and for Whipsnade Zoo, visit this one.

ZSL Members

If you have a query about your membership, please use the link below to get in touch with our Supporter Contact Team.

ZSL MEMBER? CLICK HERE TO CONTACT US VIA EMAIL  

Alternatively, you can call us on 0344 225 1826.

 

 

ZSL Departments

Corporate and private venue hire

For enquiries about holding private functions at London Zoo please visit our dedicated venue hire page

 

 

Commercial Enquiries

Please visit the relevant web page for enquiries relating to:

 

 

Human Resources

For enquiries about working for ZSL please email Human Resources: hr@zsl.org

 

 

Press Office

More information about media enquiries. Please note only direct media enquiries will be answered by our Press Office.

CONTACT THE PRESS OFFICE

 

 

Conservation Department

All enquiries related to the work of our conservation programmes should email us at generalenquiries@zsl.org.

 

 

Institute of Zoology

The Institute of Zoology buildings are based next to our London Zoo site, on Outer Circle, Regent's Park, London, NW1, 4RY. 

Get directions

 

 

ZSL Library

ZSL Library is open by appointment only on Tuesdays and Wednesdays 10.30am-5pm. The Library is closed on all public holidays and at weekends.
To contact the library, please email library@zsl.org

 

Finance

For Supplier enquiries please e-mail: accounts.payable@zsl.org

For Client/Grant/Trade/Other income please e-mail: income@zsl.org

Other Enquiries 

For any other comments or queries, please email generalenquiries@zsl.org.  

You can also contact us on feedback@zsl.org and tell us what you loved most about your visit to one of our zoos, what you've learned or maybe what you’d like us to provide more of. We strive on creating inspiring, empowering and memorable days out and it’s often as a result of your feedback. We welcome all your comments and hope you can continue to support us here at ZSL. 

If you are concerned that ZSL or any of its employees are endangering the safety and wellbeing of others, please contact our safeguarding team in confidence at safeguarding@zsl.org. You could also call the NSPCC helpline for confidential advice on 0808 800 5000. If someone is at immediate risk of harm, please call 999. 

Can't find the answer to your query? Try one of these...

London Zoo website

Whipsnade Zoo Website