Contact us

Please take the time to choose the correct ZSL department to send your enquiry to. This will make sure your enquiry is dealt with quickly and efficiently as possible.

ZSL London Zoo

ZSL Whipsnade Zoo

Outer Circle

Regent's Park

London, NW1 4RY




Visitor information

Visitor information

General enquiries:

Tel: 0344 225 1826


General enquiries:

Tel: 0344 225 1826



ZSL Departments

Corporate and private venue hire

For enquiries about holding private functions at ZSL London Zoo please visit ZSL Events.

Commercial Enquiries

Please visit the relevant web page for enquiries relating to:

Human Resources

Enquiries about working for ZSL please email Human Resources:

Press Office

More information about media enquiries. Please note only direct media enquiries will be answered by our Press Office.

Contact the press office

Conservation Department

All enquiries related to the work of our conservation programmes should contact our Customer Contact Centre.

Institute of Zoology

The Institute of Zoology buildings are based next to our ZSL London Zoo site, on Outer Circle, Regent's Park, London, NW1, 4RY. For full directions click here.

All enquiries related to the work of our Institute of Zoology should call 0344 225 1826.

ZSL Library

ZSL Library is open Monday-Friday, 9.30am-5.30pm. The Library is closed on all public holidays and at weekends.

The ZSL Library team can be contacted in the following ways:

Website: ZSL Library Collection    

Other Enquiries

For any other comments or queries, please email

Sales enquiries

For enquiries about ZSL's range of products, please contact the relevant section below:

Ticket enquiries

For ticket purchase queries please use our online form.

School Bookings

Please visit the education section where you can book online or call: 0344 967 0831


For enquiries relating to our adoption packages, please call 0344 225 1826 or


Enquiries related to our membership schemes:

Tel: 0344 225 1826


Keeper for a Day

For Keeper for a Day bookings and sales, please call 0344 225 1826 or email

Gift Shop

Enquiries regarding products bought in the ZSL gift shop. Not including adoptions, membership or tickets